Slot Madness Review

Slot Madness

Name:
Slot Madness
Established:
2009
Contact:
help@slotmadness.com
Gameplay
Bonuses
Value
Games

U.S. Players Accepted

Slot Madness Casino was founded in Costa Rica back in 2010 with a specific focus on providing slot games to their players. The casino is owned by a company named Ace Revenue Casino Group. The fun doesn’t stop with slots though since you will also find a couple of other casino games as well as a ton of bonuses and promotions to go along with them.

Many of the pages on the Slot Madness website make the claim that they are considered by many to be the #1 casino in the world, which is quite a claim for a casino that offers less than 100 games. The only way to really know whether this claim is true or not is to read the following review and see how they compare to various other casinos around the internet.

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Reputation of Slot Madness Casino

According to their customer service department, Slot Madness Casino is licensed by the Government of Costa Rica. However, there is no actual proof of this on their website which is peculiar since we assume most sites would want to look as legitimate as possible in order to attract players. Even if they are licensed here, this isn’t exactly one of the strictest jurisdictions as far as online gambling is concerned.

The website of Slot Madness Casino boasts that they utilize the most modern 256-bit SSL encryption technology to protect your personal information when it is transmitted to and from the server. They also claim on their website that their games are audited by Gaming Labs Certified in order to make sure that the games are working properly and that there is no funny business going on. All in all, there is not much dirt on the reputation of Slot Madness Casino except that their withdrawals are sometimes quite slow.

Software and Client at Slot Madness Casino

Even though there appears to be a downloadable client for Slot Madness Casino, the truth is that none of the links for that download on their website will work properly. We tried to download this client from both a Mac and a Windows PC with no success but this is not that big of a deal since there is an Instant Play option that allows you to play all of the casino games in your web browser.

The software development company known as NuWorks, which is tied to the popular software developer Realtime Gaming, made every game that you find in Slot Madness Casino. NuWorks games are not nearly as prevalent throughout the Internet though and it’s easy to understand why when you hear the 1990’s-style sound effects or when you see the grainy in-game graphics.

However, one positive takeaway is that these games run smoothly and quickly due to this lack of high-quality graphics so players that enjoy a high level of functionality will enjoy playing here.

Slot Games at Slot Madness Casino

Slot Providers: NuWorks Slot Machines

There are numerous styles of slot games to play here such as classic slots, video slots, and progressive jackpot slots. This category of games represents most of the game library on Slot Madness Casino. However, additional variety is much needed in this department since they are mostly 5-reel slots and most of them have between 20 to 25 betting lines available.

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All of these slot games look like the ones you would find in a land-based casino about 10 years ago, but they still have the best graphics out of any games on the site. You will be able to bet anywhere from $0.05 to $1 per spin in these games and some of the jackpots reach up into the 7-figures such as the game Monster Millions at the time of this writing.

Table Games at Slot Madness Casino

Primary Table Games Offered: Baccarat, Blackjack, Let ‘Em Ride, Texas Hold’Em Bonus, Tri Card Poker, Vegas Three Card Rummy
Primary Table Games Not Offered: Roulette, War

With a casino name like Slot Madness, it was to be expected that the game library outside of the slots portion would be minimal. These expectations turned out to be very close to reality since there are only 6 table games available here while most online casinos have at least 20 to choose from. All of these table games are in the form of a card game, which is actually pretty rare for an online casino as well.

Blackjack at Slot Madness Casino

Types of Blackjack Offered: Classic Blackjack

There is nothing fancy to see here as far as blackjack is concerned since you will only find the basic variation that is found in casinos everywhere. Most online casinos have 10 to 15 different blackjack games to choose from, so Slot Madness Casino is sub-par in this category as far as game selection is concerned.

Roulette at Slot Madness Casino

Types of Roulette Offered: None

This officially marks the first time that we have seen an online casino that does not offer any roulette games whatsoever. Considering the fact that it is one of the most popular casino games in the world, they should probably add in at least one of the basic variations such as American Roulette or European Roulette.

Video Poker Games at Slot Madness Casino

Video Poker Games Offered: Deuces Wild, Jacks or Better, Joker Poker

While there are only three video poker games offered on Slot Madness, they are all extremely popular variations and they have a wide range of in-game options. For example, you can play anywhere from 1 to 52 hands at a time in these video poker games. You will also be able to bet anywhere from $0.05 to $25 per hand and we always recommend betting the full five coins no matter how high you are wagering so that you can maximize your returns.

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Speaking of return percentages, Jacks or Better boasts the highest one at 99.54% while the lowest return percentage belongs to Joker Poker at 98.47%. The only time your return percentage will drop under 98% is when you partake in a variation that allows you to play more than one hand at a time.

Specialty Games at Slot Madness Casino

Specialty Games Offered: Keno

This section is hardly worth mentioning since there is only one specialty game known as Keno, which does not belong in any other category. This is a lottery-style casino game that is found quite frequently in both online and brick and mortar casinos. However, we recommend avoiding Keno since the house edge is notoriously high in this game compared to other casino games.

Live Dealer Games at Slot Madness Casino


Live Dealer Games Offered: None

Sorry folks, there are no Live Dealer games available at Slot Madness. Make sure you check out our full list of recommended online casinos here and you will be able to look for a site that offers this popular gaming format.

Mobile Games at Slot Madness Casino

Unfortunately, it appears that Slot Madness is not available for any mobile devices. When we visited their website from our mobile device we were greeted with a message that says their casino is for desktop computers only. However, they also state that you have the option of playing on their sister site known as Royal Ace Casino, which is a very similar online casino except for the fact that they support mobile devices.

Sign-Up Bonus at Slot Madness Casino

Once you have created your account and you are ready to make your first deposit you will have the option of accepting the 400% match deposit sign-up bonus. All you need to do is deposit at least $30 using the bonus coupon “WELCOME” and the bonus funds will appear in your account. The most amount of money that you can claim with this offer is $4,000 and you will need to deposit $1,000 in order to receive that amount.

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While this offer gives some really good value to their players, Slot Madness Casino will only allow you to withdraw up to 10 times the amount that you deposited. The playthrough requirement is set at 30x the sum of the deposit amount plus the bonus amount unless you are playing in video poker games or table games which increases the playthrough requirement to 80x.

For example, if you are a video poker player and you deposit $100 in order to receive a $400 bonus you will need to wager 80 times the amount of $500, which works out to a total of $40,000. This number is pretty outlandish for just a $100 deposit and this situation basically requires all players to avoid table games or video poker games if they want to clear this bonus anytime in the next century.

Other Promotions at Slot Madness Casino

Nearly every other promotion that you will find on Slot Madness comes in the form of a match deposit bonus. The fact that Slot Madness Casino organizes all of their bonuses according to which games you can play in order to clear the playthrough requirements is what makes this section unique. In addition, there is a lucrative VIP program that greatly benefits high rollers since you need to bet millions of dollars to reach the highest level.

Comp Points

Comp Points are given to you while playing certain games in the casino as long as you are not playing with previously redeemed comp points. You can trade these points in at a rate of 1,000 points per dollar and there is a playthrough requirement of 30x the redeemed amount if you are playing in slots, keno, scratch cards or bingo games. All other games will come with a 60x playthrough requirement on any comp points you redeem.

Progressive Games Bonus

Progressive slot games are generally excluded from bonuses on Slot Madness so they decided to offer this promotion for those who really enjoy playing them. All you need to do is deposit between $30 and $1,000 using the bonus code “PROGRESSIVE100” and you can clear the 30x playthrough requirement in progressive slot games only. There is a maximum withdrawal on this bonus of 10x the amount of the deposit.

Non-Progressive Games Bonus

This 125% match deposit bonus is for players who deposit using the bonus code “MAD125” and then play in any game BUT progressive slots. We believe this is the best bonus on the entire site since there is no playthrough requirement for this bonus unless you plan on playing in video poker or table games, which shifts the playthrough requirement to 40x. There is also no maximum cash out limit, which is a breath of fresh air on a site that has a lot of these types of restrictions.

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Slots and Keno Bonus

If playing in games that have a higher than usual house edge does not bother you then this bonus will certainly be a good idea for you since there are no rules whatsoever attached to this promotion. Upon depositing with the bonus code “MAD160”, you will be rewarded with a 160% match deposit bonus, which has no maximum cash out limit and no playthrough requirement. The only catch is that you can only play in slot games or keno games once you accept this bonus and any winnings from other games will be confiscated.

All Games Bonus

Normally, when they say “All Games” they mean every game but progressive slot games, but this time they really do mean ALL games. After you deposit at least $30 using the bonus code “MAD100” you will receive a 100% match deposit bonus with no wagering requirements and no maximum cash out limits.

VIP Club

This club is designed to benefit the frequent players on Slot Madness Casino by increasing their bonuses and perks with each VIP level. To start off, you will earn 1 Loyalty Point for every $10 you wager and you will need to earn 3,000 points before you even reach Level 1 of the VIP Club.

Once you have earned a total of 6,500,000 Loyalty Points you will be able to say you are a Level 5 VIP member, which is the highest level possible. At this point, you will receive perks such as 1 Loyalty Point for every $2 you wager, up to $5,000 in free match play each month, over $1 million in Casino Balance Insurance, special VIP-only promotions, and a personal valet while on exotic trips.

However, it is important to remember that you will need to make over $30 million in wagers to reach this level, which is very tough to do for most people.

Bonus Terms and Conditions at Slot Madness Casino

Everybody loves bonuses, but not everybody wants to read the bonus terms and conditions page for the online casino they play on because they are usually rather long. Slot Madness Casino is no exception to this rule so we decided to read them and let you know which clauses are the most important to know.

The first thing we noticed is that all bonus money is non-withdrawable and will be deducted from any withdrawals that you make. This is rather disappointing since that makes it essentially the same as monopoly money. However, it does serve the purpose of allowing you to gamble for a longer period of time.

The standard playthrough requirement for bonuses on Slot Madness is set at 30x the sum of the bonus amount plus the deposit amount. This number is slightly above average compared to the rest of the industry, but if you are playing in table games or video poker games the playthrough requirement will be increased to a ludicrous 60x.

The final unique clause that we noticed is that whenever you use a deposit bonus you may only withdraw funds from your account in an amount that is greater than the sum of the deposit and the deposit bonus. This raises the minimum withdrawal limit significantly in the case of the sign-up bonus since the bonus is 400% so first-time players should not be depositing money that they plan to withdraw anytime in the near future.

Customer Support at Slot Madness Casino

Customer Support Options: Email, Live Chat, Telephone

Getting ahold of Slot Madness Casino is easy since there are three different contact methods to choose from. The only negative aspect of this operation that we noticed right off the bat is that the Payouts Department, which handles withdrawal problems, is only available from 11 am EST to 6 pm EST on Monday through Friday every week.

On a Thursday afternoon we decided to test out the Live Chat feature and after filling out our personal information we were instantly notified that we were 11th in line to talk to a representative. However, the queue seemed to move rather quickly and we only had to wait a total of 2 minutes. While this is slower than the usual online casino, it is still impressive that they serve people that quickly.

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The second test we ran was to give their listed toll-free phone number a call at 1-877-767-6920. This contact method proved to be even faster than the Live Chat feature since we were chatting with a customer service representative in 15 seconds.

If those two contact methods do not impress you and you are not a fan of quick communication then you can send Slot Madness an email at help@slotmadness.com You can also send them an email at cashier@slotmadness.com if your problem is banking related, but we do not recommend emailing them at all.

Lastly, if none of these contact methods helped you to fix your problem then you can file a dispute through the Central Dispute System by clicking on the CDS badge hyperlink at the bottom of the Slot Madness website. This service specializes in helping to solve players’ problems across many different online casinos and if you were truly treated unfairly they should be able to help you out.

Deposit and Withdrawals at Slot Madness Casino

Minimum Deposit: $20
Maximum Deposit: $250
Deposit Methods: Bitcoin, Visa Card, Mastercard, American Express, Neteller, Players Rewards Card, Paysafecard, Sofort Banking
Withdrawal Methods: Bitcoin, Check, Bank Wire, Neteller

Once you are ready to deposit some of your money onto Slot Madness Casino you will find it quite convenient that they organize their deposit options by region. Players from the U.S. and Canada can deposit using the Bitcoin, bankcard or Players Rewards Card methods while those who live outside of these areas will have the additional deposit options of Sofort Banking, Paysafecard, and Neteller at their disposal.

The minimum deposit limit ranges from $20 for the Bitcoin method to $30 for the bankcard deposit methods. The maximum deposit limits are rather small compared to other online casinos since you can only deposit up to $100 with the Bitcoin or Players Reward Card deposit methods while credit cards only let you deposit up to $250 at once.

No matter what deposit method you utilize, you can rest assured that you will not be charged any fees by Slot Madness Casino. You will also be able to take comfort in the fact that the deposit will be completed instantly so that there will not be a lot of waiting around involved before you can play.

The smallest amount of money that you are allowed to withdraw at once from Slot Madness Casino is $100, which is pretty low for an online casino and this benefits the low rollers who could only afford to deposit the minimum amount originally. The most amount of money that you can withdraw at once is $2,500 no matter which withdrawal options you are using.

The speed of the withdrawals on Slot Madness Casino varies wildly from 3 days to 2 weeks depending on which method you use. There are also many reports around the Internet of these withdrawals taking over a month at times so you should never be gambling here with money that you need in the near future.

The terms and conditions page for Slot Madness Casino states that there might be a processing fee of up to $40 whenever you withdraw any funds. They do not give any further information except to say that the fee amount all depends on your withdrawal amount and which payment processor you are using.

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Players Accepted: U.S., Aland Islands, American Samoa, Andorra, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Bolivia, Bonaire, Bouvet Island, British Indian Ocean Territory, Canada, Cayman Islands, Chile, China, Christmas Island, Cook Islands, Croatia, Curacao, Cyprus, Denmark, Egypt, Estonia, Falkland Islands, Faroe Islands, Finland, France, Georgia, Germany, Greece, Greenland, Guam, Guernsey, Heard Island and McDonald Islands, Hong Kong, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kiribati, South Korea, Latvia, Japan, Luxembourg, Liechtenstein, Lithuania, Macao, Macedonia, Madagacar, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mauritius, Mayotte, Mexico, Micronesia, Monaco, Montenegro, Montserrat, Namibia, Netherlands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Norway, Pakistan, Palau, Panama, Paraguay, Peru, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Russia, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Tokelau, Tonga, Trinidad and Tobago, Tunesia, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vietnam, and the Virgin Islands

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