Jackpot Capital Review

Jackpot Capital

Name:
Jackpot Capital
Established:
2009
Contact:
info@jackpotcapitalsupport.eu
Gameplay
Bonuses
Value
Games

Jackpot Capital is an online casino that was founded way back in 2009 and is operated by a company named Greavestrend Ltd. This company is licensed by the government of Cyprus and also owns a few other online casinos such as Slotastic and Grande Vegas.

Some of the games that you can find on Jackpot Capital include tradition casino games such as table games, slot games, video poker games, specialty games, and Live Dealer games. You can conveniently access these games with your mobile phone and take advantage of the stellar bonus promotions and the wide selection of progressive jackpots from anywhere you have internet access.

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In order to get a better idea of what Jackpot Capital has to offer, we need to closely inspect some of the common features that are found in most online casinos. By comparing the reputation, software, game selection, bonus promotions and other features of Jackpot Capital to those of their competitors, we should be able to see if Jackpot Capital is the online casino for you.

Players Accepted: All except the below
Players Not Accepted: Netherlands, United Kingdom, and the U.S. states of Kentucky, Louisiana, Maryland, Missouri, New Jersey, New York, and Washington

Reputation of Jackpot Capital

World Casino Index Reputation Rating: 5/5

According to nearly every source that we checked, Jackpot Capital has a good reputation within the gaming industry. There are also plenty of reports that withdrawals are being processed in a timely fashion and there does not appear to be any thievery going on. The fact that the operating company has so much experience and has been around for so long should be comforting to those who plan on depositing on this site.

The website of Jackpot Capital does not have the standard licensing badge which proves that they are licensed by any governing authority. However, their terms and conditions and their customer support team claim that they are licensed by the government of Cyprus.

Software and Client at Jackpot Capital

All of the games that you will find on Jackpot Capital were created by Realtime Gaming, except for the Live Dealer games which are provided by Visionary iGaming. Both of these companies have been in the online gambling industry for a long time and they have a wide variety of high-quality products available.

Just like many of today’s online casinos, you can access Jackpot Capital via a web-based platform or via a downloadable client which will put the games right on your computer. The only real differences between these two options are that you can only access the slot tournaments through the downloadable client and there are a few extra games available on the downloadable client. You can also access some of the casino games on Jackpot Capital from your mobile phone, which we will cover more in-depth in the mobile games section of this review.

One of our favorite features about the Jackpot Capital software is that it gives a volatility rating to each slot game. This allows players to choose games based on volatility, with lower volatility games being the right choice if they want to have smaller swings. This type of game selection is not usually possible on other sites.

Another positive aspect of the software on Jackpot Capital is that they allow you to test out each game in “Practice Mode” for free without depositing a dime. This shows that they have nothing to hide when it comes to the quality of their games since they invite everyone to come and see for themselves before they decide to invest any of their money.

Slot Games at Jackpot Capital

Slot Providers: Realtime Gaming
Slot Betting Limits: $0.01 to $25

There are a total of 168 slot games available on Jackpot Capital, which makes up the majority of their game library. This is slightly fewer games than we are used to seeing an online casino have, but it is still quite a lot of games and it would take a very long time to get tired of all of them.

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If you were expecting a site with a name like Jackpot Capital to not include any progressive jackpots in their slot games then you were sadly mistaken. There are a total of six slot games that have a massive network progressive jackpot attached to them and 135 slot games that feature a local progressive jackpot. The network progressive jackpots range anywhere from $100,000 to over a million dollars, while the local progressive jackpots are mostly between $1,000 and $10,000.

Each slot game at Jackpot Capital comes with the option to auto-bet so that you don’t have to keep clicking on the spin button. There are also a bunch of “auto-pilot” options which will control your betting automatically such as Stop On Any Win, Stop Once Special Feature is Triggered, or Number of Spins. You can also set monetary limits on when you want the spins to stop which serves as a convenient stop-loss feature.

Table Games at Jackpot Capital

Primary Table Games Offered: Baccarat, Blackjack, Caribbean Draw Poker, Caribbean Hold’Em, Caribbean Stud Poker, Let ‘Em Ride, Pai Gow Poker, Red Dog, Texas Hold’Em Bonus, Tri Card Poker, Vegas Three Card Rummy, War
Primary Table Games Not Offered: Ultimate Texas Hold’em

Jackpot Capital offers a healthy well-rounded selection of table games with a total of 19 different games to choose from. The most popular table game is blackjack since almost half of the table games are blackjack variations.

Even though progressive jackpots are usually reserved for slot games, there are three table games that share a progressive jackpot which is routinely valued at over $100,000. The three games that offer this jackpot are Caribbean Draw Poker, Caribbean Hold’Em, and Caribbean Stud Poker.

Baccarat at Jackpot Capital

Baccarat Betting Limits: $1 to $50 per hand

As is the norm for sites that employ games made by Realtime Gaming, there is only one variation of Baccarat available. This variation is the classic version that everyone has played before, but the maximum bet of $50 is much lower than you will find at most online casinos.

Blackjack at Jackpot Capital

Types of Blackjack Offered: Classic Blackjack, European Blackjack, Face Up 21, Match Play 21, Perfect Pairs, Pontoon, Suit ‘Em Up, Super 21
Blackjack Betting Limits: $1 to $50 per hand

Blackjack is the table game that has the most variations with a total of eight. All of these variations are available on both the downloadable client and the web browser version of Jackpot Capital. The maximum betting limits for these games is the lowest that we have ever seen for internet blackjack at just $50.

Roulette at Jackpot Capital

Types of Roulette Offered: American Roulette, European Roulette, French Roulette, Multi-Player Roulette
Roulette Betting Limits: $1 to $50 per round

Jackpot Capital features four of the most popular variations of roulette in the world. However, if you want to find these games you will need to click on the “Specialty” category of games, even though roulette clearly belongs in the table game section. The maximum bet limits for all of the roulette games is pretty low compared to some casinos, but the minimum bet is lower than you will find in most land-based casinos.

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If you are looking for the lowest house edge between these four options, then European Roulette is going to be your game since there is no double 0. If you are looking for the variation that is most like your local casino, then American Roulette is going to be the variation for you. For whatever reason, French Roulette and Multi-Player Roulette only available on the downloadable casino client.

Video Poker Games at Jackpot Capital

Video Poker Games Offered: Aces & Eights, All-American Poker, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Double Jackpot Poker, Double Jackpot Poker, European Slot Poker, Jacks or Better, Joker Poker, Loose Deuces, Mystery Bonus Poker, Sevens Wild, Pick ‘Em Poker
Video Poker Betting Limits: $0.05 to $25 per hand

You will find a total of 17 different video poker games on Jackpot Capital which is about average for an online casino. Only 14 of these video poker games will be accessible through the web-based client, which means that you will need to download the downloadable client if you wish to play Pick ‘Em Poker, Mystery Bonus Poker, or European Slot Poker.

There are four different variations of the 17 video poker games and each variation allows you to play a different number of hands at once. The number of hands that you have the option of playing at one time are one hand, three hands, ten hands or 52 hands at a time. It is a good idea to just play one hand at a time because when you increase the number of hands that you are playing the house edge also increases slightly.

The video poker game with the highest return and the lowest house edge on Jackpot Capital is Aces & Eights with a 99.78% return. The lowest return that is available is a 97.29% return which is featured by the multi-hand variation of Jacks or Better, so we recommend steering clear of this game.

Specialty Games at Jackpot Capital

Specialty Games Offered: 5 Diamond Blackjack, Bonus Bingo, Keno, Hot Dice, Lucky 8’s, Magic 7’s, Roaring Twenties Bingo, Sic Bo, Treasure Tree

If we ignore the table games that should not be listed in the Specialty Games section, there are a total of nine games in this category. Three of these games are scratch cards while the rest are miscellaneous games that don’t fit into any other category. The amount that you can bet on each scratch card is between $1 and $10.

Jackpot Capital is true to its name because not only do they offer progressive slots and table games, they also offer a bingo game which has a progressive jackpot known as Roaring Twenties Bingo. If you manage to mark every single square on any given card you play in this unique game then you will win the Maximum Jackpot, which at the time of this writing is sitting at an impressive $13,000.

Live Dealer Games at Jackpot Capital

Live Dealer Games Offered: Backbet Blackjack, Blackjack HD

If you click on the “Live Dealer” button in the game library of Jackpot Capital you will be brought to another website that contains three different Live Dealer games from Visionary iGaming. This company has been running Live Dealer games since 2008 out of the country of Costa Rica. However, not much has changed on the technological side since 2010 and the video feed is fairly low-definition.

Both of the Live Dealer games offered here are variations of Blackjack. There are two different versions of Backbet Blackjack with the only difference between them being the dealer and the wagering limits.

The minimum bet for Blackjack HD and small stakes Backbet Blackjack is $10 while the maximum bet is $500. The high stakes version of Backbet Blackjack features a minimum bet of $25 and a maximum bet of $1,000.

Mobile Games at Jackpot Capital

There are a total of 68 games on Jackpot Capital which you can access from your mobile phone. Almost all of the games that are compatible with a mobile device are slot games, but there are also a couple of table games and video poker games mixed in such as Blackjack, European Roulette, and Double Double Bonus Poker.

The easiest way to access these games with your mobile phone is to visit their website using your mobile web browser and log-in to your account. You also have the option of downloading the mobile app, but this takes more time.

Sign-Up Bonus at Jackpot Capital

The first bonus that you receive as a player on Jackpot Capital will be a 100% match bonus of up to $100 which also includes 100 free spins on the slot game Achilles. You can collect this bonus by claiming the coupon with the code “JCWELCOME” BEFORE you make your deposit.

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The exciting part of this sign-up bonus is that you can repeat it over and over until you have received a total of $1,000 in bonus money. Once you reach this point, you will no longer be allowed to claim the 100% sign-up match bonus and you will need to choose one of the other promotions. It is important to note that you will only receive the 100 free spins on the slot game Achilles on your first deposit.

Other Promotions at Jackpot Capital

Jackpot Capital is not messing around when it comes to bonus promotions as they have one of the most elaborate rewards programs that we have ever seen before. Not only is there a tiered VIP club but there are also a hefty amount of deposit bonuses, slot tournaments, and cash back rewards. It is tough for any online casino to compete with this bonus program and we give Jackpot Capital a lot of credit for caring so much about their customers getting some extra bang for their buck.

Loyalty Program VIP Club

Jackpot Capital rewards their loyal players with comp points whenever they play in their casino games. The number of comp points you earn determines what tier you are in the VIP Club whether it be Silver Tier, Gold Tier, Diamond Tier, Platinum Tier or Elite Tier.

The rate at which a new player earns comp points is one comp point for every $10 wagered. A new player will be able to convert these points to dollars at a rate of 100 points for every $1.

Each VIP tier will reward you with a no-deposit bonus, a 100% match bonus, a no-deposit bonus on your birthday, and comp points. All of these rewards increase in intensity the higher up the VIP Club you climb.

The final level known as the Elite Tier will feature an $800 no-deposit bonus, a $2000 match bonus, and a comp rate of 1 point for every $5 wagered. The first VIP tier known as the Silver Tier will reward you with a $50 no-deposit bonus, a $100 match bonus, and 1 comp point for every $9 wagered.

Free Spins on New Games

Sometimes when Jackpot Capital adds a new game to their library, they decide to run a promotion for it to motivate their players to test it out. There is currently a promotion like this for their new game Cai Hong which features 25 free spins at the $0.01 level.

All you need to do to earn this no-deposit bonus is to claim the coupon in your account cashier that rewards these free spins. The only limit to this promotion is that you can only withdraw up to $180 from your free spins winnings.

Slot Tournaments

The slot tournaments on Jackpot Capital are great for players who are tired of competing against the house and want to compete against other players. To participate in these tournaments, all you need to do is download the casino client to your computer since it is not available in the web-based casino. You will also be prompted to install Microsoft Silverlight in order to see the slot tournament lobby.

Once you pay the entry fee for each slot tournament, you will receive the same amount of fake tournament money as everyone else and you can begin gambling. At the end of the tournament, the players who have won the most tournament dollars will be at the top of the leaderboard and will win real money prizes for their efforts.

The buy-ins for these slot tournaments range anywhere from free to $11 and the prize pools reach up to $1,000 on occasion. Some of these tournaments also come with rebuy and add-on features which allow you to stay in the game if you experience bad luck early on in the tournament.

Game of the Month Bonus

Each month Jackpot Capital offers a 100% deposit bonus which also rewards you with double comp points if you clear the bonus using the Game of the Month. The current Game of the Month is the slot game Achilles, but Jackpot Capital selects a different game for this honor each month.

The minimum deposit that you must make to qualify for this bonus is $45 and the most bonus money that you can claim for each deposit is $300. The crazy part about this bonus is that you can claim it once per day every single day which can add up to a ton of bonus money if executed properly.

Daily Deals

No matter what day of the week it is, you will find a special bonus promotion for that specific day on Jackpot Capital. Most of these “deals” are deposit bonuses which reward players with bonus money or free spins.

Our favorite daily deal is the “Tuesday on the GO” promotion which rewards mobile users with anywhere from $20 to $100 as long as they deposit at least $50. They also need to wager at least $500 throughout that week from their Apple or Android device if they want to receive their bonus funds.

25% Cashback

If your account balance is below $0.50 and you originally deposited at least $100, then you are eligible to receive 25% of your cash back! This reward is not given automatically so you must contact customer support when you think you qualify to receive this cash and they will place the money into your account. You will need to wager the cash back that you received at least 15 times before you can withdraw it.

100% Weekly Deposit Bonus

Every week that passes by is another chance to claim the 100% weekly deposit bonus on Jackpot Capital. This promotion rewards up to $150 in bonus money as well as 30 free spins on the slot game Coyote Cash. The minimum deposit that you need to make if you want to take advantage of this bonus is $45 and you can only claim it once per week.

Bonus Terms and Conditions at Jackpot Capital

The most important clause that is worthy of mentioning is the one that states who is eligible to receive bonuses on Jackpot Capital. If you reside in the countries of Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Macedonia, Mauritius, Montenegro, Netherlands, Poland, Romania, Russia, Serbia, Sweden or the United Kingdom, you will exempt from any bonus promotions.

Another restriction that is important to be aware of is that when you are clearing a bonus the maximum bet that you are allowed to make on each spin or round is $10. Any winnings from spins that risk more than this will be voided, which is really unnecessary and we would hope that they give players at least one warning before confiscating funds.

The playthrough requirement for the deposit bonuses on Jackpot Capital is 30 times the sum of the deposit plus the bonus, which is a little more difficult than most deposit bonuses usually are. This means that if you deposit $1,000 in order to receive $1,000 in bonus money, you will need to wager $60,000 before you can withdraw any funds.

You will need to wager any cash back that you receive at least 15 times before you can withdraw it. This means if you lost your original deposit of $100 and then receive $25 in cash back, you will need to make $375 in wagers before you can withdraw your cash back.

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There are plenty of promotions on Jackpot Capital that rewards their players with free spins, and you will need to wager any winnings from these free spins 20x before you can withdraw the money. This means that if you won a total of $100 from a bunch of free spins, you will need to wager $2,000 with that money before you can make a withdrawal.

Customer Support at Jackpot Capital

Customer Support Options: Email, Facebook Messenger, Live Chat, Phone, Skype

Every gambler on the internet will most likely need customer support at some point in time which is why Jackpot Capital offers five different ways for you to contact their customer support department. No matter which method you choose, you will be met by a courteous and helpful support member who will try to help solve your problems or answer your questions.

Normally, Live Chat is the fastest support method that you can find in an online casino. However, when we tested out their Live Chat feature by clicking on the yellow chat bubble in the upper right-hand corner of their website, it took 11 minutes before we received a response. Most sites’ Live Chat representatives will respond in under a minute every time so this is certainly an area where Jackpot Capital can improve a lot.

It turns out that if you want the fastest response possible all you need to do is call their toll-free customer support phone number at 1-800-571-7009. We gave this number a try and before the phone could even ring twice we were talking to a customer support representative.

We like the fact that Jackpot Capital decided to add two unorthodox contact methods in Skype and Facebook Messenger. The response time for Facebook Messenger customer support is around an hour, on average. The Skype contact method requires you to call the Skype address “support_jackpotcapital” and when we gave them a test call we were talking to customer support in just ten seconds.

As usual, the slowest contact option that you can choose is to email them at info@jackpotcapitalsupport.eu since you will usually receive a response in a day or two. We recommend using this method as a last resort, which means that you should never have to use it since there are four other contact options. Even if it only took them 11 seconds to email you back it would still be just the 3rd fastest contact method that Jackpot Capital has to offer, so there is no reason to avoid the other superior options.

Deposit and Withdrawals at Jackpot Capital

Minimum Deposit: $25
Maximum Deposit: $2,500
Deposit Methods: Bitcoin, Bitcoin Cash, Litecoin, MasterCard, Visa Card
Withdrawal Methods: Bitcoin, Check by Courier, Moneygram, Wire Transfer

If you like what you see from Jackpot Capital and you are ready to deposit some money, then you can do so in three different ways. You can deposit money instantly by either using your account cashier, contacting Live Chat, or calling the customer support team by phone.

There are a total of six deposit options on Jackpot Capital, which is right around average for an online casino. Three of the deposit options are cryptocurrencies while the other three deposit methods are credit or debit cards.

The minimum deposit via credit or debit card is $45 while the maximum deposit is $500. The minimum deposit for Bitcoin, Litecoin, or Bitcoin Cash is $25 while the maximum deposit is $2,500. From these numbers alone it is easy to see why cryptocurrencies are gaining in popularity in the gambling world.

After you have tested your luck and come out victorious you will have four different ways to withdraw your funds. There is a lot more variety in the withdrawal options since there is a cryptocurrency method, a bank transfer method, a check method, and a direct money transfer method.

The minimum withdrawal via Bitcoin, Wire Transfer and Moneygram is set at $100 while checks will require a $150 minimum. These minimum amounts are set a little too high in our opinion since they seem to box out the low rollers who just want to play small and have fun.

The maximum withdrawal limit for the Bitcoin and a Wire Transfer options is set at $2,500, while a check by courier will allow you to withdraw up to $3,000 at a time. Moneygram will only allow you to withdraw a maximum of $450 which is one of many reasons to make this your last resort as a withdrawal option. The maximum amount of money that you can withdraw per week is limited to $10,000 per week.

The withdrawal fees on Jackpot Capital are unavoidable since every single method charges at least $20. This is obviously not ideal since the house has an edge in every game and they should be covering these types of fees like most other casinos do. The lowest fee of $20 is charged by the Bitcoin withdrawal method, while the highest fee of $85 is charged by Moneygram even though their maximum withdrawal is only $450.

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The speed of the withdrawals on Jackpot Capital varies wildly depending on which method you use. Bitcoin is by far the fastest withdrawal option since these transactions only take around two days to process while every other method will take at least a week. Wire Transfers will take up to 15 business days to complete, check by courier can take up to a month to arrive, and a Moneygram cash pickup takes up to seven business days.

One clause that we noticed in their terms and conditions which bothered us was that if you do not wager your deposit at least 1x before you request a withdrawal you will be charged a 15% fee. There is no reason for this clause to exist, but most people probably meet this requirement without knowing it anyway.

Verdict