Jackpot Capital Review

Jackpot Capital logo
Overall Rating
  • $1,000 Welcome Bonus
  • Visionary iGaming Live Dealer Games
  • 200+ Casino Games
  • Low Minimum Deposit
  • Loyalty Rewards Program

Jackpot Capital is an online casino that was founded way back in 2009 and is operated by a company named Greavestrend Ltd. This company is licensed by the government of Cyprus and also owns a few other online casinos such as Slotastic and Grande Vegas.

In order to get a better idea of what Jackpot Capital has to offer, we need to closely inspect some of the common features that are found in most online casinos. By comparing the reputation, software, game selection, bonus promotions, and other features of Jackpot Capital to those of their competitors, we should be able to see if Jackpot Capital is the online casino for you.

Players Accepted: All except the below

Players Not Accepted: Netherlands, United Kingdom, United States of Kentucky, Louisiana, Maryland, Missouri, New Jersey, New York, and Washington

First Impressions

Jackpot Capital has had a re-vamp since first launching back in 2007, and I love the new site upon first glance. When first entering the site you are shown the great welcome bonus they are currently offering, and you can view the games on offer without making an account. The site as a whole is intuitive and really easy to navigate around, even for first-time users. I also enjoy the minimalistic design; Jackpot Capital is clearly focusing on the service and games rather than an unnecessary flashy site design. Let’s see if when we dig deeper, my initial thoughts on this casino proove to be true.

Reputation

According to nearly every source that we checked, Jackpot Capital has a good reputation within the gaming industry. There are also plenty of reports that withdrawals are being processed in a timely fashion and there does not appear to be any thievery going on. The fact that the operating company has so much experience and has been around for so long should be comforting to those who plan on depositing on this site.

The website of Jackpot Capital does not have the standard licensing badge which proves that they are licensed by any governing authority. However, their terms and conditions and their customer support team claim that they are licensed by the government of Cyprus.

Available Casino Games

All of the games that you will find on Jackpot Capital are created by Realtime Gaming, except for the Live Dealer games which are provided by Visionary iGaming. Both of these companies have been in the online gambling industry for a long time and they have a wide variety of high-quality products available.

Another positive aspect of the software on Jackpot Capital is that they allow you to test out each game in “Practice Mode” for free without depositing a dime. This shows that they have nothing to hide when it comes to the quality of their games since they invite everyone to come and see for themselves before they decide to invest any of their money.

Slot Games

There are a total of 168 slot games available on Jackpot Capital, which makes up the majority of their game library. This is slightly fewer games than we are used to seeing an online casino have, but it is still quite a lot of games and it would take a very long time to get tired of all of them. One of my favorite features of Jackpot Capital is that it gives a volatility rating to each slot game. This allows players to choose games based on volatility, with lower volatility games being the right choice if they want to have smaller swings. This type of game selection is not usually possible on other sites.

Additionally, if the name didn’t give it away already, Jackpot Casino also boasts some of the biggest jackpot prizes around. There are a total of six slot games that have a massive network progressive jackpot attached to them, and 135 slot games that feature a local progressive jackpot. The network progressive jackpots range anywhere from $100,000 to over a million dollars, while the local progressive jackpots are mostly between $1,000 and $10,000.

Each slot game at Jackpot Capital also comes with the option to auto-bet so that you don’t have to keep clicking on the spin button. There are also a bunch of “auto-pilot” options that will control your betting automatically such as Stop On Any Win, Stop Once Special Feature is Triggered, or Number of Spins. You can also set monetary limits on when you want the spins to stop which serves as a convenient stop-loss feature.

Slots library

Jackpot Capital also offers slot tournaments, which are a fantastic addition to their online casino. These are great for players who are tired of competing against the house and want to compete against other players. The buy-ins for these slot tournaments range anywhere from free to $11, and the prize pools reach up to $1,000 on occasion. Some of these tournaments also come with rebuy and add-on features that allow you to stay in the game if you experience bad luck early on in the tournament.

To participate in these tournaments, all you need to do is download the casino client to your computer since it is not available in the web-based casino.

Table Games

Jackpot Capital also offers a healthy well-rounded selection of table games with a total of 19 different games to choose from. Some of these games are hiding in the “Speciality” section of the site, so if you can’t find the game you’re after, always check here too.

Blackjack is the table game that has the most variations with a total of eight which accounts for half of all table games on the site. All of these variations are available on both the downloadable client and the web browser version of Jackpot Capital. The maximum betting limits for these games is $50, the lowest that I have ever seen for internet blackjack.

Aside from Blackjack, there is also a game of Baccarat, and a great selection of four different Roulette games: American Roulette, European Roulette, French Roulette, and Multi-Player Roulette. All these table games also have an upper betting limit of $50 and a lower limit of $1, so it is safe to say the table game section of the site is designed to tailor towards low rollers.

What is great about Jackpot Capital Casino’s table game library though, is that despite progressive jackpots usually being reserved for slot games, there are three table games that share a progressive jackpot, which is routinely valued at over $100,000. The three games that offer this jackpot are Caribbean Draw Poker, Caribbean Hold’Em, and Caribbean Stud Poker.

Video Poker

You will find a total of 18 different video poker games on Jackpot Capital, which is about average for an online casino. Only 15 of these video poker games will be accessible through the web-based client, which means that you will need to download the downloadable client if you wish to play Pick ‘Em Poker, Mystery Bonus Poker, or European Slot Poker.

In addition, there are four different variations of the 18 video poker games and each variation allows you to play a different number of hands at once, either one, three, ten, or 52 hands. It is a good idea to just play one hand at a time as when you increase the number of hands that you are playing, the house edge also increases slightly. Moreover, the video poker game with the highest return and the lowest house edge on Jackpot Capital is Aces & Eights with a 99.78% return, yet the lowest return that is available is a 97.29%, featured by the multi-hand variation of Jacks or Better, so I recommend steering clear of this game.

Live Dealer Games

If you click on the “Live Dealer” button in the game library of Jackpot Capital, you will be brought to another website that contains three different Live Dealer games from Visionary iGaming. All of the Live Dealer games offered here are variations of Blackjack: Blackjack HD and two games of BackBet Blackjack, with the only difference between the two being the dealer and the wagering limits. The minimum bet for Blackjack HD and small stakes Backbet Blackjack is $10 and the maximum is $500, whereas the high stakes version of Backbet Blackjack features a minimum bet of $25 and a maximum of $1,000.

Bonuses & Promotions

With a fairly good selection of games plus some live dealer options, I was happy with what Jackpot Capital offered, so I turned my attention to their current casino promotions. Alongside their welcome offer given to all new players, there are several weekly promotions and ongoing bonuses to keep rewarding older players too. This is great, as it means there are always more ways that you can increase your bankroll. Here’s some more detail at the current promotions on offer.

Current Casino Promotions

Welcome Bonus

The first bonus that you receive as a player on Jackpot Capital will be a 100% match bonus of up to $100, which also includes 100 free spins on the slot game Achilles. You can collect this bonus by claiming the coupon with the code JCWELCOME before you make your initial deposit.

If you think $100 is not a very exciting offer, let me stop you right there. The exciting part of this sign-up bonus is that you can repeat it over and over until you have received a total of $1,000 in bonus money. Once you reach this point, you will no longer be allowed to claim the 100% sign-up match bonus and you will need to choose one of the other promotions. It is important to note that you will only receive the 100 free spins on the slot game Achilles on your first deposit.

Sign up and claim you $1,000 welcome bonus pack by clicking below!

Welcome bonus offer

Bonuses for Existing Players

Aside from the sign-up offer, Jackpot Capital is not messing around when it comes to bonus promotions as they have one of the most elaborate rewards programs that I have ever seen before. Not only is a hefty amount of deposit bonuses, but you can also partake in slot tournaments and claim cashback rewards. It is tough for any online casino to compete with this bonus program, and I give Jackpot Capital a lot of credit for caring so much about their customers getting some extra bang for their buck.

Here is exactly what is in store at the time of writing.

New game bonus

Free Spins on New Games

Sometimes when Jackpot Capital adds a new game to their library, they decide to run a promotion for it to motivate their players to test it out. There is currently a promotion like this for their new game Frog Fortunes which awards players up to a 150% bonus up to $2,000 plus 40 free spins.

Tuesday Bonus

Daily Giveaways

Jackpot Capital also rewards its players each day by giving free cash giveaways several days of the week. Each giveaway has different entry requirements:

  • Tuesday: Deposit a minimum of $50 and wager at least $500 while playing on mobile over the past 7 days
  • Wednesday: Deposit a minimum of $25 and play on Monday or Tuesday
  • Friday: Deposit 3 times within the past week

Each cash draw gives lucky winners the chance of receiving up to $150 in bonus cash.

Hump Day bonus

Hump Day Bonus

To make your Wednesday a little better, Jackpot Capital Casino will email you a special unique Hump Day promotion every Wednesday. However, in the meantime, you can also use the code HUMPDAY up to 5 times per week for 40 bonus spins on Enchanted Garden when your next deposit at least $45.

Saturday bonus

Saturday Night Fever

On Saturdays, you can also enter a weekly bonus special by depositing in your account with the promo code SATURDAYFEVER. The highest possible bonus you can claim is $1,000, and what you receive depends on the amount you deposit:

  • Deposit $50 and play with $75
  • Deposit $100 and play with $175
  • Deposit $200 and play with $400
  • Deposit $400 and play with $1,000
Cashback bonus

25% Cashback

If your account balance is below $0.50 and you originally deposited at least $100, then you are eligible to receive 25% of your cashback! This reward is not given automatically so you must contact customer support when you think you qualify to receive this cash and they will place the money into your account. You will need to wager the cash that you received at least 15 times before you can withdraw it.

Players from any of the following countries are exempt from claiming bonuses: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Macedonia, Mauritius, Montenegro, Netherlands, Poland, Romania, Russia, Serbia, Sweden, United Kingdom

Loyalty Program VIP Club

Lastly, Jackpot Capital also rewards its loyal players with comp points whenever they play in their casino games. The rate at which a new player earns comp points is one comp point for every $10 wagered. You can then convert these points to dollars at a rate of 100 points for every $1.

The number of comp points you earn in turn determines what tier you are in the VIP Club, be that Silver Tier, Gold Tier, Diamond Tier, Platinum Tier, or Elite Tier. Each VIP tier will reward you with a no-deposit bonus, a 100% match bonus, a no-deposit bonus on your birthday, and comp points. All of these rewards increase in intensity the higher up the VIP Club you climb. For example, the final level, also known as the Elite Tier, will feature an $800 no-deposit bonus, a $2,000 match bonus, and a comp rate of 1 point for every $5 wagered.

Banking Methods

At Jackpot Capital, you are spoilt for choice when it comes to banking methods. In fact, nearly every deposit and withdrawal option you can think of is available on this site. Here is a quick summary:

TypeDeposit MinimumDeposit TimeWithdrawal LimitsWithdrawal Time
Visa$25InstantN/AN/A
Mastercard$25InstantN/AN/A
PlaySafe Card$5InstantN/AN/A
Bitcoin$25 Instant$100 – $2,5003-5 Business Days
EcoPayz$20Instant$25 – $2,5003-5 Business Days
Skrill $20Instant$25 – $2,5003-5 Business Days
Neteller$20Instant$25 – $2,5003-5 Business Days
Canadian Courier CheckN/AN/A$150 – $3,000Up to 3 Weeks
Bank WireN/AN/A$100 – $2,500Up to 2 Weeks

There are a total of seven deposit options on Jackpot Capital, which is above average for an online casino. It is great to see as well that there are low deposit minimums, no fees, and that all funds will hot your account instantly, ready for some exciting gambling action!

When coming to withdraw your winnings, there are equally as good options available to you, especially if withdrawing using EcoPayz, Skrill, or Neteller, as they only require a low withdrawal minimum of $25. Additionally, withdrawing using these three methods or using Bitcoin all have no withdrawal fees attached and so are clearly superior methods.

On the other hand, withdrawals via check have a processing fee of $30, and bank wire transactions are charged at $60, while having higher withdrawal minimums of $100 and $150, respectively. In addition, these payout methods can take up to 3 weeks for the funds to reach your account. Based on this, I would not recommend withdrawing via these methods, yet the other available options still make the banking methods available at Jackpot Capital excellent.

Please Note: There is a clause in Jackpot Capital’s terms and conditions whereby if you do not wager your deposit at least 1x before you request a withdrawal, you will be charged a 15% fee.

Device Compatibility

Just like many of today’s online casinos, you can access Jackpot Capital via a web-based platform or via a downloadable client, which will put the games right on your computer. The only real differences between these two options are that you can only access the slot tournaments through the downloadable client, along with a few extra games.

You can also access some of the casino games on Jackpot Capital from your mobile phone. There are a total of 68 games on Jackpot Capital which you can access from your mobile phone. Almost all of the games that are compatible with a mobile device are slot games, but there are also a couple of table games and video poker games mixed in such as Blackjack, European Roulette, and Double Double Bonus Poker.

The easiest way to access these games with your mobile phone is to visit their website using your mobile web browser and log-in to your account. You also have the option of downloading the mobile app, but this takes more time.

Customer Support

Every gambler on the internet will most likely need customer support at some point in time which is why Jackpot Capital offers five different ways for you to contact their customer support department. No matter which method you choose, you will be met by a courteous and helpful support member who will try to help solve your problems or answer your questions.

Here are the comprehensive customer support options:

  • Live Chat: Talk to an agent online through an online messenger system
  • Email: Email customer support at info@jackpotcapitalsupport.eu
  • Telephone: Call for free on +1 800 571 7009 to talk to a customer service representative
  • Skype: Call their Skype address “support_jackpotcapital”
  • Facebook Messenger: Message the customer support team over Facebook

Normally, Live Chat is the fastest support method that you can find in an online casino. However, when I tested out their Live Chat feature by clicking on the yellow chat bubble in the upper right-hand corner of their website, it took 11 minutes before we received a response. From my experience, the fastest way to reach the customer service team was via telephone.

I also like the fact that Jackpot Capital decided to add two unorthodox contact methods in Skype and Facebook Messenger. The response time for Facebook Messenger customer support is around an hour, on average. The Skype contact method requires you to call the Skype address “support_jackpotcapital” and when we gave them a test call we were talking to customer support in just ten seconds.

Overall Verdict

As a whole, Jackpot Capital is a great site. For me, the only downside is the low upper limits for games, meaning this online casino isn’t a great option for high rollers. Nevertheless, there is a huge amount going on a Jackpot Capital, with live dealer games, exciting slot tournaments, huge jackpot prizes, and a plethora of incredile offers for new and existing players alike. Along with the low minimum deposits and withdrawals, and five means of contacting customer service, this is an all-round fantactic online gambling site.