Fair Go Casino Review

Fair Go Casino

Name:
Fair Go Casino
Established:
2017
Contact:
support@fairgo.com
Gameplay
Bonuses
Value
Games

Fair Go Casino was recently launched in 2017 which makes them one of the youngest casinos on the internet at the moment. However, they are part of the highly reputable Deckmedia Group which offers many other famous casinos such as SlotoCash and this gives us confidence in their ability to provide a quality internet gambling site.

Throughout this review, we will determine whether Fair Go Casino lives up to this level of confidence from us by examining common internet casino features such as customer support, game selection, banking options, and mobile capabilities. Once we examine these features and compare them to other online casinos, you should have a better idea of whether this is a site you should play on or not.

Reputation of Fair Go Casino

Players Not Accepted: Moldova, Israel, United Kingdom, and the U.S. states of New York, Kentucky, Washington State, Maryland, New Jersey, Louisiana and Missouri

It appears that Fair Go Casino does not currently have a license to operate since there is no license badge at the bottom of their site like most other online casinos have. When we asked customer support about this via Live Chat, they told us that they are licensed by the “Gaming Control Board” in all countries that they operate from, but they refused to provide more details. This is definitely a red flag and for that reason, you should avoid keeping a large amount of money on this site since they clearly do not have to officially answer to anyone.

Additionally, there is no proof whatsoever that their games have been audited. Most online casino sites will have a badge at the bottom of their webpage which proves their games are fair and gives the last date which they were audited on.

However, despite all of these shortcomings we have not seen too many complaints across the internet about their operation. It does not appear as if they are stealing money or anything drastic like that, but we do recommend reading our section that covers their terms and conditions so you will not get money confiscated for doing common innocent things such as betting on red or black in roulette.

Software and Client at Fair Go Casino

The software used by Fair Go Casino is accessible via a Windows PC, an android phone, or an iPhone. These three options represent the industry standard in online casino accessibility, so we have no complaints in that department.

The company that created all of the casino games on Fair Go Casino is a famous software development company known as Realtime Gaming. While the games made by this company might not be the best of the best in terms of graphics quality, they still function properly and have become quite a large fan favorite over the years.

For some reason, there is no downloadable version of Fair Go Casino for those who like to gamble from a Windows PC. However, this is not really a huge deal since the browser version is quicker and more convenient anyway.

Slot Games at Fair Go Casino

Slot Providers: Realtime Gaming
Slot Betting Limits: $0.01 to $15

There are a total of 103 slot games on Fair Go Casino, which is slightly below average for an online casino. However, they appear to constantly be adding new games since at the time of our review, there were nine slot games listed in the “New Games” category.

One aspect of the slot games on Fair Go Casino that stands out to us is the sheer number of progressive jackpots that are available. Three of these slot games feature network progressive jackpots which routinely reach over one million dollars because they are shared with other sites.

There are also a total of 74 different slot games which feature a smaller local jackpot that is shared by players on Fair Go Casino only. This group of local jackpot games represents almost 75% of their slot game selection, which is pretty insane. However, the jackpot prizes will normally be somewhere between $500 and $10,000 since they are not shared with other online casinos.

For some reason, the slot games on Fair Go Casino have a very low maximum betting limit compared to other casinos. Even among casinos that also utilize the Realtime Gaming software, these limits are still relatively low. Obviously, this is great news for low rollers and terrible news for high rollers.

Table Games at Fair Go Casino

Primary Table Games Offered: Blackjack, Baccarat, Craps, Caribbean Hold’em Poker, Caribbean Stud Poker, Pai Gow Poker, Tri Card Poker, Roulette, Vegas Three Card Rummy
Primary Table Games Not Offered: War, Ultimate Texas Hold’Em

Fair Go Casino might not offer a huge selection of table games, but they certainly have many of the basic variations covered for all of the most popular games that people love to play. The most popular table game is Blackjack since the different variations of this game make up more than half of the table game library.

Another great feature of the table games on Fair Go Casino is the fact that three of these games feature a progressive jackpot. The three games we are referring to are Caribbean Hold’Em Poker, Caribbean Stud Poker, and Let ‘Em Ride. The jackpot for all three of these games are between $90,000 and $150,000 at the time of this writing, and they are shared with other casinos which is why the jackpots reach so high.

All of these games are relatively low stakes, which might be the reason why they have become such a fan favorite over the years. You will have a hard time finding a land-based casino that allows table game bets that are as low as $1 per round or hand.

Baccarat at Fair Go Casino

Baccarat Betting Limits: $1 to $250 per hand

As is the norm for sites that utilize Realtime Gaming software, there is only one version of Baccarat available. This variation is good old-fashioned classic Baccarat and it is clearly a low-stakes game since the maximum bet is lower than you will find on other online casinos.

Blackjack at Fair Go Casino

Types of Blackjack Offered: Classic Blackjack, Perfect Pairs Blackjack, European Blackjack, Face Up 21, Match Play 21, Pontoon, Suit ‘Em Up Blackjack, Super 21
Blackjack Betting Limits: $1 to $250 per hand

Blackjack is the third most popular game that you can find on Fair Go casino behind video poker and slot games. There are eight different blackjack variations available to play but the betting limits make it clear that these games are meant for low rollers only.

Roulette at Fair Go Casino

Types of Roulette Offered: American Roulette, European Roulette
Roulette Betting Limits: $1 to $250

If you are a huge roulette fan you will be happy to know that the two most common variations are available on Fair Go Casino. Usually, there are more options available on the downloadable client for sites that use Realtime Gaming roulette games, but Fair Go does not have a downloadable client.

These roulette games follow the trend of offering low maximum betting limits which is once again great for low rollers but terrible for high rollers. You also need to be careful not to bet on red or black when you are clearing a bonus or the casino will be freerolling you since they will just confiscate your money if you win and take your money anyway when you lose.

Video Poker Games at Fair Go Casino

Video Poker Games Offered: Jacks or Better, Sevens Wild, Aces and Eights, All American Poker, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Double Bonus Poker, Double Double Bonus Poker, Double Double Jackpot Poker, Double Jackpot Poker, Loose Deuces
Video Poker Betting Limits: $0.05 to $25 per hand, up to 52 hands at once

There are 56 different variations of video poker to choose from on Fair Go Casino, but only 14 different video poker games are available. The only difference between the variations of each video poker game is how many hands you are allowed to play at once. The hand limit for these variations ranges anywhere from one hand to 52 hands, and it is important to know that the house edge increases when you play more hands at a time.

The video poker game with the lowest house edge on Fair Go Casino is Aces and Eights which has a 99.78% return. The lowest return percentage you can find in the video poker section is Multi-Hand Jacks or Better at 97.29%, so we recommend avoiding this variation if possible.

Specialty Games at Fair Go Casino

There are a total of five games listed as specialty games on Fair Go Casino, but three of them are actually table games. The two specialty games are Keno which is a popular lottery-style casino game that is found all over the world, and Treasure Tree which is a scratch card that is found on nearly every site that uses Realtime Gaming products.

Live Dealer Games at Fair Go Casino

It is quite disappointing to see that Live Dealer games are not available on Fair Go Casino. This is one of the most popular gambling formats in the world at the moment so Fair Go should consider adding this feature as soon as possible.

Mobile Games at Fair Go Casino

If you wish to access Fair Go Casino from your mobile phone, you will need to do so from your mobile web browser since there is currently no mobile app available. The customer support team says that Google Chrome is the browser that works the best.

Unfortunately, most of the games that are available on your mobile phone will be slot games. However, this is pretty normal on sites that utilize Realtime Gaming software so there is no reason to be alarmed by this.

Sign-Up Bonus at Fair Go Casino

Not only will your first deposit reward you with a 100% match bonus of up to $200, your second, third, fourth, and fifth deposits will do the exact same! Completing all five deposits using the coupon code “WELCOME” will result in your account receiving a massive $1,000 in bonus money just for depositing a total of $1,000.

The only catch to this promotion, and any other bonus promotion on Fair Go Casino, is that you must use the coupon code BEFORE you make your deposit. You can also simply select the coupon from the list of options in your account cashier under “Coupons” by simply pressing the “Redeem Coupon” button next to each option.

Other Promotions at Fair Go Casino

If you have already taken advantage of the sign-up bonus, there are an additional five coupons that you can claim in your account cashier when making a deposit. These coupons offer rewards such as free spins, bonus funds, and double comp points. Even if you do not see a coupon for the deposit bonus that you would like to claim, you can enter the specific coupon code yourself and it will be redeemed automatically.

On top of these deposit bonuses, there are also numerous cash back deals as well as an extensive VIP loyalty program. It is clear to us that Fair Go cares a lot about their players when it comes to giving them extra bonuses since this is one of the longest lists of promotions that we have seen.

Bonus To Go

This promotion is aimed directly at those who enjoy gambling on-the-go since you must claim the bonus from your mobile phone. You can redeem this bonus one time per day as long as your deposit is at least $20. The maximum amount of bonus money that you can receive from this deposit bonus is $200, and there is no limit to the amount of winnings that you can withdraw.

Koala Monday

This promotion is another deposit bonus and you will only be able to claim this bonus on Mondays. The peculiar part of this promotion is that the more you deposit, the higher your bonus percentage will be. There does not appear to be a coupon code for this promotion, but it is on the list of coupons that can be redeemed in your account cashier.

If you deposit $50 you will receive $75 in bonus funds, which is a 50% bonus. Depositing $100 will result in $175 being placed in your account, which is a 75% bonus. Finally, if you deposit $200 you will receive another $200 in bonus funds, which is a full 100% bonus.

100 Free Spins

Most promotions that involve free spins will only reward the player with 20-50 free spins, but this promotion offers a generous 100 free spins on the game “Achilles”. After you claim this coupon in your account cashier and make a deposit, you will be free to use these free spins without any maximum limit on how much money you can withdraw.

Game of the Month

Each month, Fair Go chooses a different slot game to be the “Game of the Month”. When you make a deposit after redeeming the “Game of the Month” coupon in your account cashier, you will receive a 100% match bonus plus 30 free spins on that special game. You will also earn comp points at double the normal pace that you usually receive them.

50 Free Spins

Much like the 100 Free Spins promotion, you simply need to claim the corresponding coupon in your account cashier and then make a deposit. The only difference here is that there is a minimum deposit of $20 required. Once you do this, you will have 50 free spins to use on the slot game Witch’s Brew.

Easy Bonus

Each month, Fair Go Casino will provide an extremely easy $20 deposit bonus for players to take advantage of. All you need to do to claim this bonus each month is make a deposit of any amount after claiming the corresponding coupon in your account cashier. The only catch is that the maximum withdrawal from this $20 in bonus money is limited to $100, which is pretty lame in our opinion.

25% Cash Back Every Day

If you did not claim any deposit bonuses when putting money onto Fair Go Casino, then you qualify to earn 25% cash back. All you need to do is contact the customer support team once your account balance is under $1 and they will reward you with 25% of your losses back in your account. This cash back bonus can be claimed on busted deposits all the way up to a month after you made them.

30% Cash Back Surfing Weekend

Just like the 25% cash back offer, you will only be able to take advantage of this 30% cash back if you did not claim any deposit bonuses. The only difference is that you can only claim this cash back for deposits that were made on Friday, Saturday, or Sunday. If you meet all of these requirements and your account balance is under $1, you can contact customer support to get 30% of your losses placed back into your account.

Fair Friday

If you deposit anytime between Monday and Thursday on any given week using the coupon code “WEALTHY30” you will be eligible for this promotion. Once Friday rolls around, you can claim 30 free spins on the featured game named God of Wealth. The maximum cashout from these free spins is $50 though, which is extremely lame.

Loyalty VIP Program

While Fair Go Casino does offer a VIP Loyalty Program, they refuse to give much information about it on their website which instructs everyone to contact customer support for more information. It seems as if this promotion is only for the high-rollers and frequent gamblers so you will have to play more than most of the other players on Fair Go Casino to be chosen. Once you gain entry into this prestigious club, you will be presented with amazing rewards such as 40% cash back, personalized bonuses, and a personal VIP host.

Bonus Terms and Conditions at Fair Go Casino

In our opinion, the most important clause from the bonus terms and conditions is that you are not allowed to bet more than $10 on any round or hand while you are clearing a bonus. If you ignore this guideline, your winnings will be voided which seems a little bit harsh.

We also noticed one of the strangest clauses we have ever seen which states that you are not allowed to bet on red or black in roulette while clearing a bonus, and if you come out a winner with these bets your winnings will be voided. They clearly do not warn anyone of this clause inside of the roulette games, which can be seen as being rather predatory. You are also not allowed to play European Roulette at all while clearing a bonus, which is probably because it is the roulette variation with the lowest house edge.

The playthrough requirement for any of the deposit bonuses mentioned above is 30 times the sum of the deposit plus the bonus amount. This is slightly more difficult to clear than the playthrough requirements on an average online casino. However, if your account reaches zero after making your deposit, these playthrough requirements will be annulled and you can start over again with a new deposit and a new bonus.

Customer Support at Fair Go Casino

Customer Support Options: Email, Telephone, Live Chat

Fair Go Casino provides three different ways to get ahold of their customer support department. These three options are the standard contact methods that you will find in most of today’s online casinos and they are available 24/7.

We tested out the Live Chat method first because it is the most popular and usually the fastest option as well. However, we were highly disappointed when we waited 25 minutes for a human response and before that we were only greeted with a message that said no support staff members were available but to leave a message. Normally, you will get a non-automated reply in under a minute every single time from other online casinos, so Fair Go Casino has a lot of work to do in this area. We tried again a few days later and it took 32 minutes once again, so this is clearly a serious problem that they need to fix.

The telephone number that is listed twice on their website is missing a digit both times and therefore it is an invalid 1-800 number. This makes it pretty tough to test their response time, so you should ignore this contact method altogether.

The email contact method is normally the last resort in most online casinos, and Fair Go Casino is no exception. We sent them a test email and after three DAYS we have still not received a response at the time of this writing. We highly recommend avoiding this option due to this lack of response.

To sum it up, two of the three customer support contact methods do not work at all, and the Live Chat feature takes much longer than other sites. It is safe to say that Fair Go has a long way to go before they have a functional customer support operation since this is the most frustrating customer support experience we have ever had.

If you cannot resolve your problem using any of these customer support methods then you should click on the CDS badge at the bottom of their website and then fill out the Player Dispute Form.

Deposit and Withdrawals at Fair Go Casino

Minimum Deposit: $20
Minimum Withdrawal: $100
Deposit Methods: Bitcoin, Visa Card, Mastercard
Withdrawal Methods: Bitcoin, Moneygram, Bank Wire

There is a total of three deposit methods on Fair Go Casino, as well as three withdrawal methods. All of these banking options are protected by industry-standard security protocols which use 128-bit SSL data encryption technology to keep your personal information safe from hackers.

It appears that they used to have more deposit methods, but Paysafecard, Neteller, and Skrill have all recently become unavailable for Fair Go players everywhere. In light of this, they should consider adding in some more deposit methods because they only have three that are currently active, which is slightly under the number that an average online casino normally has.

All three deposit methods that are available will put money into your account instantly upon completing the transaction. There are no fees applied to any of these deposit methods, which is always nice to see.

Daily and Weekly Deposit Limits

The daily deposit limit for Bitcoin is set at $10,000 while the bank cards will limit you to just $1,200 per day. The weekly deposit for Bitcoin is $20,000 which makes bank cards look silly once again since they will only allow you to deposit $1,800 per month. As you can probably guess, the pattern continues with the monthly deposit limit where Bitcoin allows $50,000 per month but Visa and Mastercard will only permit $6,000 per month.

Bitcoin vs. Visa and Mastercard

The only real difference between using Bitcoin as a deposit method compared to the bank cards is that the minimum deposit amount is $30 instead of $20. However, when it comes time to withdraw your funds you will wish you had deposited using Bitcoin because the withdrawal time is between 24-48 hours and you are forced to withdraw money using the same method that you deposited with. If you deposit using Visa or Mastercard, you will be required to withdraw your money via bank wire which takes up to 15 business days to receive, while a Moneygram withdrawal takes up to 7 days to complete.

Withdrawal Fees

Unfortunately, fees are an unavoidable part of withdrawing money from Fair Go Casino no matter which method you use. If you combine this with the fact that they charge a 15% fee if you withdraw your funds before wagering them 1x, we are not really happy with the fee situation on Fair Go. Bitcoin will charge a $30 fee for each withdrawal while bank wires charge $50 and Moneygram charges up to $110. If using Bitcoin, you will also have to cover

It is safe to say that Moneygram should be your last resort as a withdrawal option because of the fees and long wait times, especially when their maximum withdrawal is only $550. The maximum withdrawal for both a bank wire and a Bitcoin transfer is set at $2,500. The minimum withdrawal for Moneygram is $130 while a minimum withdrawal for the other two options is $100, which is just another reason why Moneygram is an inferior choice.

Each withdrawal method comes with a limit on the number of times that you can use it per week, which is strange considering the fact that they are charging so many fees. Bitcoin will allow you to request two withdrawals per week while Moneygram and a Bank Wire will only allow you to request one withdrawal per week.

Verdict