CasinoMax Review

Casino Max logo
Overall Rating
  • US Players Accepted
  • RealTime Gaming Software
  • $9,000 Welcome Bonus + 20 Free Spins
  • Free Bitcoin Withdrawals
  • Low Deposit & Withdrawal Minimum

CasinoMax is an online casino that was founded in 2017 by a company named Entertainment Software Group N.V. and it is the sister site of Brango Casino. Some of the best attributes of CasinoMax include speedy customer support, quick withdrawals, superior game software from Realtime Gaming, and mobile compatibility. But how does it compare against its competitors?

In this review, I will closely examine some of the major characteristics of an online casino and see how CasinoMax rates against the competition.

Players Accepted: All except the below

Players Not Accepted: Australia, Costa Rica, France, Israel, Romania, Russia, Curacao, Guadeloupe, French Guyana, Martinique, Mayotte, United Kingdom (including Northern Ireland, Channel Islands & Isle of Man)

First Impressions

Heading to the CasinoMax website I am nothing but pleased. The landing page is modern and, unlike many other online casinos, actually tells you a little about who they are and what they offer. This is great as it gives you an idea of what’s in store before signing up. There is also a handy menu at the top so I could easily navigate to all areas of the site.

When clicking on the Games menu item, you get taken into the casino site and asked to log in. This is almost identical to Brango Casino’s website, so if you are used to playing at their online casino, you’ll transition over to CasinoMax easily. At first impressions, the site looks intuitive, well laid out, and very transparent in what they are offering.

Reputation

CasinoMax is based out of the country of Curacao and they are also licensed by the government of Curacao. Even though Curacao is not known as the strictest area when it comes to policing online gambling, it is highly unlikely that a gambling site is a scam or a trap if there is an entire government watching over it. Additionally, the site links to Brango Casino which also positively impacts its reputation, and both sites see very few complaints online from players. Therefore, I see CasinoMax as having a good reputation, though a few more years on the market and we will get a better picture of what the site is truly like.

In terms of games, all the titles on CasinoMax are made by the developer RealTime Gaming, who are renowned in the industry for producing great casino games, with decent graphics, fast loading times, and fair odds. This is a great sign and as this company is trusted, it is likely CasinoMax can be trusted too.

Available Casino Games

When it comes to playing games at CasinoMax, you can access the casino either via the downloadable client or with a common web browser such as Google Chrome, but there is little difference between the two. One of the cool features of CasinoMax is that you can give all their casino games a test drive before you even make an account or a deposit. All you need to do is hover your mouse over each game and click on the triangle icon to play the games in “Fun Mode” without logging in.

Here is a little more about exactly what online casino games are on offer.

Slot Games

There are a total of 101 slot games on CasinoMax, which is disappointing as this is definitely below-average for an online casino. With that being said, this is still the largest section of CasinoMax’s game library which is totally standard for an online casino. The slot games are separated into categories such as three-, five-, and six-reel slots, bonus round games, local progressives, and network progressives.

Despite the lower than average quantity, Realtime Gaming did a great job creating a bunch of lightweight and fun games, some of which offer a local progressive jackpot that is exclusive to those who are playing on CasinoMax software. In fact, more than half of them involve a progressive jackpot of some kind. Three of these slot games feature a network jackpot that is shared with other sites while 68 of these games feature a local jackpot that is offered by CasinoMax alone.

As you can probably imagine, the network jackpots are much larger and usually feature six-figure or seven-figure prizes while the local jackpots usually reward four-digit prizes. The three games that offer these giant network bonuses are Spirit of the Inca, Megasaur, and Aztec’s Millions.

Slot machine titles at CasinoMax

Table Games

There are a total of 15 table games in CasinoMax’s game library, with an additional three table games listed in the Specialty Games section. Nearly half of these games are Blackjack variations such as Face Up 21, Super 21, and Suit ‘Em Up. You can also play some other very popular table games on CasinoMax such as Pai Gow Poker or Craps. However, the table game selection is slightly below average for an online casino overall. Plus, betting limits for all table games only range from $1 to $250. While this is great for more frugal gamblers, a high limit of $250 is pretty low.

Three of the table games on CasinoMax feature a progressive jackpot which rewards prizes of over $100,000 to the lucky winners. The three games that offer these insane paydays are Let ‘Em Ride, Caribbean Stud Poker, and Caribbean Hold’Em Poker.

Additionally, it is worth noting that if you are looking for games that involve a Live Dealer then you have come to the wrong site since this option does not exist on CasinoMax.

Video Poker

There are a total of 56 different variations of video poker to play on CasinoMax, but there are only 14 different unique games. The only difference between the variations of each game is how many hands you can play at one time, with this limit ranging anywhere from one hand to 52 hands. Betting limits also range from $0.05 to $25, so I would recommend playing more hands at once if you are wanting to gamble with any real amount of money. Below are all the titles on offer.

Video poker titles

The video poker game with the lowest house edge on CasinoMax is Aces and Eights which has a 99.78% return. The lowest return percentage you can find in the video poker section is Multi-Hand Jacks or Better at 97.29%.

Specialty Games

There are five different games listed under the Specialty Games category of the CasinoMax game library. For whatever reason, CasinoMax listed American roulette, European roulette, and Craps in this section instead of the Table Games section where they belong. The only two games that truly should be listed in the Specialty Games section are Keno, which is a lottery-style casino game, and Treasure Tree, which is a scratch card.

Bonuses & Promotons

Next, I turned my attention to the promotions up for grabs, and was happy to see a welcome bonus of up to $9,000, alongside several weekly and monthly promotions to reward exisiting players. Bonuses are a fantastic way to boost your payroll, so it is great to see so many options for winning some extra cash.

Let’s dive in and find out a little more about this impressive selection of bonuses and promotions.

Sing-Up Bonuses

CasinoMax a huge sign-up bonus of 300% up to $3,000 which can be claimed over your first three deposits. This means that in total, new players can claim a maximum of $9,000.

This is one of the most lucrative bonuses I have ever seen, in terms of percentage match and maximum value. To claim this bonus, you simply need to use the code MAX300 when depositing funds. You must claim on your first deposit, so don’t forget to enter the code! Click the below link to get you started.

The above offer is only applicable to slot games, but don’t worry – if you prefer table games, CasinoMax also has something in store for you. You can be rewarded a 100% up to $1,000 bonus for use on table games by using the promotional code MAX100. This bonus is meant for players who love table games, except that they still do not let you play any variations of baccarat, craps, roulette, or war when you are clearing this bonus.

You can only claim one of these bonuses, depending on whether you’d rather have the funds to spend on slots or table games. While I think the slots bonus is a much better offer, it is only worth claiming if you enjoy playing slots, so take the bonus that you’ll get the most out of.

No matter which sign-up bonus you choose, you will also receive 20 free spins to use on any slot game. The only catch is that you need to contact customer support to receive these free spins sometime during the ten days following your first deposit.

Sign-Up Bonuses Not Available: Albania, Armenia, Azerbaijan , Belarus, Belgium, Bosnia and Herzegovina , Brazil, Brunei, Bulgaria, Croatia, Czech Republic, Georgia, Germany, Greece, Estonia, Hungary, India, Indonesia, Italy, Kazakhstan, Kyrgyzstan, Latvia , Lithuania, Mauritius, Macedonia, Malaysia, Mexico, Moldova, Montenegro, Netherlands, New Zealand, Norway, Pakistan, Portugal, Philippines, Poland, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan.

Other Promotions

On top of these three welcome bonuses, CasinoMax also does a good job of providing ongoing promotions for existing players. Currently, the following ten promotions are available to players:

300% Crypto Special: Deposit $10+ using Bitcoins & Altcoins and redeem a 300% bonus (x50)

200% QBDirect Bonus: Deposit $35+ using QBDirect and redeem a 200% bonus (x50)

100% Monthly Slots: Receive a 100% bonus to spend on slots each month when depositing $35+, or a 105% bonus when depositing $10+ using cryptocurrency (x40)

80% Weekly Slots: Receive an 80% bonus to spend on slots each week when depositing $35+, or an 85% bonus when depositing $10+ using cryptocurrency (x40)

75% QBDirect Bonus: Deposit $35+ using QBDirect and redeem a 75% bonus (x40)

75% to 85% Slots Bonus: Receive a 75% to 85% slots bonus when depositing $35 to $150+, or a 80% to 90% slots bonus when depositing $10 to $150+ using cryptocurrency (x40)

70% Slots Bonus: Deposit $35+ and redeem a 70% bonus for slots, or deposit $10+ using cryptocurrency to redeem a 75% bonus for slots (x40)

65% + 50 Extra Spins: Deposit $35+ for a 65% slots bonus, or $10+ for a 70% slots bonus, plus 50 free spins on Dragons Orb (x40)

60% Other Games: Deposit $35+ and redeem a 60% bonus for table games, or $10+ using cryptocurrency for a 65% bonus (x40)

150 Monthly Spins: Deposit $55+ and receive 150 free spins on Asgard (x40)

The number in brackets at the end of each promotion is the wagering requirements, which all range from x40 to x50. This is quite high compared to other online casino bonuses, with playthrough requirements of 30 to 35 being the industry standard. Therefore, these bonuses are not at attractive as the appear at first glance.

Having said that, there is no timeframe in which you must clear the bonuses, and is still nice that CasinoMax has such a plethora of offers available to players. Plus, there are no maximum withdrawals, which is great news, especially for big players and gith rollers. If you are a regular on the site, these promotions are definitely worth utilizing. I would recommend depositing using BitCoin or another cryptocurrency to get the better offers where possible.

Banking Methods

At an online casino, you want to know you can quickly and easily add funds to and withdraw winnings from your account. CasinoMax doesn’t have a huge number of banking options available, but it does offer low deposits and withdrawals, plus no transaction fees if using BitCoin.

Here is a quick breakdown of the different options available:

TypeDeposit LimitsDeposit TimeWithdrawal LimitsWithdrawal Time
Visa$35 – $1,000InstantN/AN/A
Mastercard$35 – $1,000InstantN/AN/A
Bitcoin$10 – $5,500Up to 10 Minutes$30 – $4,0001-2 Business Days
CheckN/AN/A$200 – $3,0003-5 Business Days
Bank WireN/AN/A$200 – $3,0003-5 Business Days

As you can see, depositing money onto CasinoMax is easy as long as you have a plastic card or a Bitcoin account. Bitcoin is clearly the superior deposit option, as the minimum limit is $10 compared to $35 for depositing using bank cards. On top of that, the maximum deposit limit is $5,500 for Bitcoin compared to the $1,000 for bank cards. There are no fees for either deposit method and the deposit transaction will be completed instantly, with cryptocurrency deposits taking 10 minutes at most.

For withdrawals, you have three options to choose from. The minimum withdrawal for a courier check or a bank wire on CasinoMax is $200, which is a little too high in my opinion. It is rare to see such a large gap in between a banking option’s deposit and withdrawal limits, which makes these two withdrawal options pretty bad choices for low-rollers. If you need to withdraw a small amount, the only option you are given is to use Bitcoin since the minimum withdrawal is only $30.

Additionally, if you want to withdraw your money from CasinoMax without paying any fees, then Bitcoin is the only option that fits your criteria. If you withdraw your funds using either a bank transfer or a courier check you will pay a $25 fee each time. Therefore, when it comes to withdrawal processing speed on CasinoMax, Bitcoin is the superior option once again. Bitcoin withdrawals will normally be completed in under 48 hours while a bank transfer or a courier check will both take up to four days.

All in all, while CasinoMax does offer great deposit and withdrawal options when using Bitcoin, the lack of other options, higher minimums, and added transaction fees puts this online casino’s banking methods as a while somewhere in the middle of the road. For cryptocurrency users its great, but for others the options are limited.

Device Compatibility

Players who are usually on-the-go will be happy to know that most casino games in CasinoMax are accessible using your cell phone or tablet. The mobile version is available for most Android or iOS devices. This is more than CasinoMax’s sister site Casino Brango can say since their mobile app is only available for Android devices even though they have the same games, so this was a nice surprise.

There is both a downloadable mobile option and a browser mobile option for those who wish to play on CasinoMax from their mobile device, but I recommend just using the browser option since it works well and involves less of a hassle. To gain access to this browser-friendly version of CasinoMax, all you need to do is visit their website at www.casinomax.com from your mobile browser and log-in to your account.

Customer Support

As standard in the industry, CasinoMax also offers three lines of customer support, which are conveniently all available 24/7. Here are the options you can choose from:

  • Live Chat: Click the green speech bubble in the lower right-hand corner to chat to their support team via live chat
  • Telephone: Call customer support on +1 844 886 7198 to speak to an agent over the phone
  • Email: Contact the casino via email at support@casinomax.com

Live chat shouold always be used as the first point of contact every time, and from trialing the live chat feature myself, I was speaking to a member of support within minutes. The email option is always the last resort, and isn’t actually listed clearly on the CasinoMax website. This is probably due to the casino preferring other methods of contacts and wanting to avoid a big stack of emails piling up. All in all though, the fact that both the live chat and telephone options are available 24/7 is awesome.

Overall Verdict

Overall, I would recommend playing at CasinoMax, as their solid reputation, great customer support, and huge welcome bonus is everything you could want. That being said the casino could lower its wagering requirements for the bonuses and look at including live dealer games on their site. However, all in all, CasinoMax is a great casino to play at, especially as a Bitcoin user who will undoubtedbly benefit from their incredible no fee, low minimum, rapid cryptocurrency deposits and withdrawals.