Café Casino Review
Cafe Casino
Players Accepted: U.S. only (except for the states of Maryland, New York, and New Jersey)
If the fresh smell of coffee doesn’t wake you up, then the long list of games at Café Casino are sure to give you the jolt you need. With approximately 300 games from four different software providers, Café Casino is trying to make its name known in the U.S. online gambling market, just like their sister sites Bovada and Ignition Casino have already done.
Is Café Casino doing enough to achieve this goal? Are they doing the best that they can to give back to their frequent players, provide quality customer support, and process banking transactions quickly? In this review, we will answer these questions and more as we take a peek behind the curtain and see what Café Casino has brewing so you can decide if this is the right online casino for you.
Reputation of Café Casino
Café Casino is owned by the same company that operates Bovada, which is one of the most reputable online casinos in the industry. Unlike most young online gambling sites, Café Casino has these enviable industry ties which help us to feel comfortable recommending them as a trustworthy site that will not try to steal your money.
Much like their sister sites Bovada and Ignition, Café Casino is not currently licensed by any government or entity. They used to be licensed by the KGC which has since ceased to license any U.S. facing online casinos. This is certainly not an ideal situation, but even after extensive internet research they have not given us any reason to believe that they are doing anything shady behind closed doors and they are highly recommended by some of the most reputable casino review sites on the web.
Software and Client at Café Casino
There is no downloadable client for Café Casino since they have chosen to simply have an Instant Play casino which can be accessed through any popular web browser such as Google Chrome or Mozilla Firefox. You will also need to download the latest version of Adobe Flash before you can play these games but that is the only extra step that is necessary.
Café Casino’s games were all created by Realtime Gaming, Rival Gaming, Makitone Gaming, and Revolver Gaming. The fact that there are four different developers means that there is going to be a nice variety present in the game library. The loading times on these games are not bad at all and the graphics are about as good as you will find as a U.S. gambler. Their website utilizes bright vivid colors everywhere which stand in stark contrast to their brown coffee-themed website.
Slot Games at Café Casino
Slot Providers: Realtime Gaming, Rival Gaming
Number of Slots Available: 206
The center of attention on CafeCasino.lv is certainly their collection of slots. With just over 200 of them available, slots make up roughly two-thirds of their entire game library. This list of games includes video slots, progressive jackpot games, Real-Series games, i-Slot games, 5-reel slots, and 3-reel slots. Our favorite type of game on this list is the i-Slot variation provided by Rival Gaming which has interactive stories built in.
The slot games will allow you to bet anywhere from $0.01 to $500 per spin which really appeals to every type of player; including low rollers and high rollers alike. Another appealing feature is that the progressive jackpots are present in a whopping 51 of these slots and the jackpot amounts range anywhere from $1,000 to $3,000,000 which is truly insane.
Table Games at Café Casino
Primary Table Games Offered: Blackjack, Baccarat, Craps, Roulette, Caribbean Stud Poker, Caribbean Hold’Em, Tri Card Poker, Let ‘Em Ride, Pai Gow Poker, Roll The Dice, Vegas Three Card Rummy
Primary Table Games Not Offered: War, Ultimate Texas Hold’Em
All of the table games on Café Casino are low roller-friendly since you can bet all the way down to $1 each round which you would rarely be able to find in a brick and mortar casino. The maximum betting limits will range anywhere from $500 to $1,000 per hand which is good news for high rollers as well.
The coolest feature about the table games on Café Casino is that some of them have a progressive jackpot attached. The four games that offer these jackpots are Let ‘Em Ride, Let ‘Em Ride Classic, Caribbean Stud Poker, and Caribbean Hold’Em. At the time of this writing, these jackpots range between $32,000 and $80,000 which is a hefty sum for almost anyone to win in a single day.
Blackjack at Café Casino
Types of Blackjack Offered: Blackjack, Classic Blackjack, Single Deck Blackjack, Double Deck Blackjack, Classic Double Deck Blackjack, Classic Single Deck Blackjack, European Blackjack, Zappit Blackjack, Perfect Pairs Blackjack
If blackjack is your game of choice then you will be happy to know there are 9 different blackjack games found on Café Casino. Many of these games are extremely similar to the original blackjack game and you will be able to wager as low as $1 in each of them. The maximum bet limits range anywhere from $250 to $500 per hand depending on which game you play.
Roulette at Café Casino
Types of Roulette Offered: American Roulette, European Roulette
Café Casino decided to include 2 different roulette variations in their table game library which is pretty standard for today’s online casinos. Additionally, there are two different variations of each of these roulette games. There is not much difference between the two variations except for the graphics, so feel free to pick whichever one feels better for you.
However, we do recommend sticking to one of the European Roulette variations since the house edge will be nearly 2.5% lower there. No matter which roulette game you pick, you will be able to bet anywhere from $1 to $1,000 per spin which is an impressive betting range.
Video Poker Games at Café Casino
Video Poker Games Offered: Deuces Wild, Bonus Deuces Wild, Loose Deuces, Bonus Poker, Bonus Poker Deluxe, Double Bonus Poker, Double Double Bonus Poker, Double Double Jackpot Poker, Double Jackpot Poker, Jacks or Better, Joker Poker
You will find 11 different video poker games here and most of the basic variations that are prevalent in land-based casinos are covered. All of these games allow you to play only one hand at a time with the exception of Jacks or Better and Joker Poker which will allow you to play up to 52 hands at a time.
You will be able to bet anywhere from $0.01 to $25 per hand and, as usual, we recommend playing the full five coins each hand so that you don’t miss out on that extra royal flush equity. We also recommend sticking to Aces and Eights or Double Jackpot Poker since they have the two highest return percentages at 99.78% and 99.63%, respectively.
Specialty Games at Café Casino
Specialty Games Offered: Keno, Bingo, Scratch Cards, Sudoku Number Box Game
This section of odds and ends includes 11 bingo games, 8 scratch cards, 2 keno games and 1 truly unique game for a grand total of 22 specialty games. The scratch cards allow you to wager anywhere from $0.01 to $150 per card while the bingo games allow you to bet anywhere from $0.01 to $1 per bingo card and up to 150 cards at once.
The oddball of this group is the Sudoku Number Box Game which highly resembles the popular Japanese number game in slot machine form. All you need to do to win a jackpot in this game is to land all nine numbers on the screen without any repetitions occurring and if they are in sequential order from top-left to bottom-right you will win the highest jackpot of 50,000 credits.
Live Dealer Games at Café Casino
Live Dealer Games Offered: None
Sorry folks, there are no Live Dealer games to be found at CafeCasino.lv. If you take a look at our long list of online casino reviews here you shouldn’t have any problem finding a site that does offer this popular format.
Mobile Games at Café Casino
There is a trend among online casinos where mobile apps have been falling by the wayside and being replaced by web browser clients. Café Casino is no different since there is no app available but you can still access the casino through your mobile web browser on any Android phone, iPhone, or tablet device.
The customer support department recommends that you use Google Chrome or Mozilla Firefox when accessing the mobile casino to ensure that you get to enjoy the highest level of performance. Once you log into your account you will have access to ALL of the casino games in their game library which is pretty rare to see from a mobile online casino.
Sign-Up Bonuses at Café Casino
One of the biggest advantages that Café Casino has over other online casinos is that they offer FOUR different welcome bonuses instead of just one. However, you will only be able to choose one of these four bonuses so it is very important to get a grasp on what each one has to offer so you can pick the bonus that is right for you. Two of these bonuses can be claimed using any deposit method while the other two bonuses can only be claimed if you are depositing with Bitcoin.
For those who plan on depositing with a banking option other than Bitcoin, you can either claim the 100% match deposit bonus for up to $1,000 or claim the 500% match deposit bonus for up to $5,000. Once again, the $5,000 bonus might sound more attractive, especially since you only need to deposit $1,000 to get it, but the playthrough requirement is set at 35x while the playthrough requirement for the other 100% bonus is set at only 25x. There is also a withdrawal limit of 10x your deposit amount when you claim the $5,000 bonus while the 100% bonus for up to $1,000 does not impose any maximum withdrawal at all.
Other Promotions at Café Casino
It appears as if Café Casino figured that since they offer four different welcome bonuses that they do not need to add much else to the rest of their promotions program. There are only two total promotions outside of the welcome bonuses, but we have to admit that the Perks Program looks like it has a ton of value built into it for the frequent player.
Perks Program
Anytime you make a wager in the casino games on Café Casino you will be rewarded with both Perk Points and Tier Points. Perk Points can be traded in for real money while the Tier Points simply govern what VIP level your account is at.
The amount of perk points that you earn per dollar you wager all depends on what type of game you are playing in. For example, specialty games will reward you with 15 Perk Points per dollar you wager while slot games will reward 5 Perk Points per dollar. Every other type of game will only reward you with 1 Perk Point per dollar wagered due to the lower house edges that are present.
There are eight different VIP levels with the eighth and final level requiring the player to earn 5 million Perk Points. As you climb higher up this VIP program you will notice that you receive improving redemption rates for your Perks Points as well as higher cash back bonuses on your losses.
Players in the eighth tier of this Perks Program will enjoy a redemption rate of 1000 Perk Points per dollar and a cash back bonus of 18% while new players on Café Casino will be subjected to a redemption rate of 2500 Perk Points per dollar and a cash back bonus of 10%.
Friend Referral Bonus
For those of you who have friends who might want to get in on the gambling action at Café Casino, there is a friend referral bonus of $100 per friend. The only stipulation is that you both need to have deposited at least $20 on your account at some point. There is no limit to the number of friends you can refer and you simply need to send them the referral link found in your account cashier in order to get them started.
Bonus Terms and Conditions at Café Casino
When you are completing the playthrough requirements for any bonus on Café Casino, every bet that you make in each different casino game will contribute varying amounts. The only game that will contribute over 20% of your wagers are the slot games which contribute 100% while table games contribute 20%, video poker games contribute 10%, roulette and baccarat games contribute 5%, and craps contributes 0%.
If you do manage to clear any of the deposit bonuses you must be sure to use the bonus funds within 180 days of receiving them. After that point in time, your bonus funds will disappear and there is nothing you can do to get them back. You must also log into your account at least once every 18 months or your account balance will be confiscated.
Customer Support at Café Casino
Customer Support Options: Live Chat, Email, Telephone
If you have any questions or problems with Café Casino your best course of action is to get ahold of the customer service department through one of the three available methods listed above. These are the three most common contact methods that we see in online casinos these days and it is admirable that Café Casino decided to include all of them.
We gave their Live Chat feature a little test to see how quick it was and we were pleasantly surprised by a human response in just 5 seconds. This level of speed is quite impressive and for this reason we highly recommend using this contact method before you use any of the others. In order to get started, you simply need to click on the white speech bubble icon in the upper right-hand corner of their webpage and fill in your personal information.
In case Live Chat is not your cup of tea, you can also get ahold of Café Casino by giving them a ring at 1-888-364-1850. We gave this number a test call and we were talking to a human representative within 10 seconds. This is about as fast as you can ask for from a telephone contact method so there are no complaints on our end.
Lastly, you can email Café Casino at service[at]cafecasino.lv if the other two convenient contact methods are not good enough for you. However, we recommend avoiding this option as it will be the slowest one (by far) every single time.
Deposit and Withdrawals at Café Casino
Minimum Deposit: $20
Maximum Deposit: $5,000
Deposit Methods: Bitcoin, Bitcoin Cash, Visa Card, Mastercard, American Express
Withdrawal Methods: Bank Transfer, Check, Bitcoin
There are five different ways to get your money onto Café Casino with two of them being cryptocurrencies and three of them being bank cards. We recommend using Bitcoin whenever possible since the two sign-up bonuses for this deposit method are slightly superior to the others.
The minimum amount that you can deposit at one time on Café Casino is set at $20 no matter which deposit method you use. However, the maximum deposit limits of these banking options range from $1,000 for those using the bank card methods to $5,000 for those using the cryptocurrency methods.
All of these deposit methods share the characteristic of being completed instantly which is a norm across the industry. The deposit methods also come with no fees attached which is an industry-standard and is always good to see as an online gambler.
Withdrawing Funds
When it comes time to withdraw your funds from Café Casino you will have three different options to choose from – Bitcoin, Bitcoin Cash, and check by courier. Bitcoin and Bitcoin Cash withdrawals are free, but Café Casino does charge a $75 fee for check withdrawals.
The minimum withdrawal limit is set at $20 for a Bitcoin withdrawal, $50 for a check withdrawal. The maximum withdrawal limit is set at $3,000 for every withdrawal method except for Bitcoin which is limited to $2,500 per withdrawal. This is literally the only area where Bitcoin is outclassed and we still recommend using it over the other options. If you happen to be a VIP player then you will be able to withdraw up to $9,500 using the bank wire option.
The fastest withdrawal option is Bitcoin which has a processing time of under 24 hours while the bank transfers process in 1-3 days. If speed is your main concern then you should always avoid the check withdrawal option since the advertised processing time is up to 2 weeks.
Verdict
Cafe Casino offers an insane number of games along with a user-friendly interface. The only thing better than their massive game selection is the wide array of attractive bonuses. Whether you are just signing up or have been playing for a while, there is no shortage of perks.
Ms
Date: September 29, 2018 Author: CorrianneI obtained my free $10 bonus when i signed up for Cafe Casino. I loved the actual different slots then the same ole slots im use to seeing on the USA online casinos.
They seem trustworthy i guess, due to the “all” good reviews ive read about them, but i do have 1 bone to pick…
They seem to offer only 1 $10 free, no deposit bonus at sign up, & $10 just wasnt enough to give me a good feel of the many slots, as well as all the “other” casino games they offer, infact, i wasnt even aware they had Bingo & scratch tickets available until i read about it just today.
I keep checking numerous online “No Deposit Bonus Code sites hoping to find “something” else free for me to try so im able to get a feel for the games, as well as the trustworthiness of the company. I do note that they DO NOT display your balance while playing & have a hard time trying to find that information on the different links they provide, which sends a red flag to me. Every other site ive played, which has been many, has always kept your balance in plain view at all times, whether first logging in as well as during game play. I understand as a business tactic, that keeping balance hidden at log in probably gets some people to gamble more instead of stopping play for awhile, but to me personally, it seems a little shady, especially when all you are offered for free play is 1 lousy, very quickly played, measley $10.
Due to the requirements of cashing out on any bonus winnings,..i feel is hardly, if ever, met, & the fact they keep your balance hidden except during game play,& being fairly new to the online casino company’s, that they surely could offer a few more free dollars or at least some free spins every now & again.
So, due to that practice, NOT due to the variety of different games, is what will keep me from investing any of MY money to this company, as $10 is no where near enough game play time for me to get a feel for anything, including all the different games & that they seem to be refusing to offer any more PERIOD!
Cafe Casino, plz take to heart what ive mentioned, for im not the only one among my peers that feels this way. Yes your a new company, but it costs some money to make money in the beginning, or i could put it like this: ..Remember, you catch more flies with honey than you do with vinegar!!
Thank you for reading,
Sincerely,
Corrina Lynch
WA state
Poor Customer Service
Date: December 9, 2018 Author: AnonymousI’m forced to give this casino a star. After my first (and last) experience, I will not play at this site. First, I was holding for over 20 minutes (as the 2nd person in quere) to ‘chat’ on line. Initially, I was excited to try this new casino but the longer I waited, the more frustrated I became. When the rep finally joined the chat, there was no exchange of pleasantries or an acknowledgement that I had been waiting so long. She introduced herself and asked how she could help. I asked about the no deposit bonus because I wanted to check out the games prior to depositing. Her response was “I’m sorry we are only offering deposit bonuses tonight “. I was taken back. You can apologize for having a deposit only bonus available but not apologize foe having such an extensive wait time for on-line chatting? I politely requested for my account to be deleted. The unprofessional correspondence during the chat made me realize that this is not the casino for me. Be very careful!! Poor customer service can lead to poor payouts!
False advertising
Date: April 17, 2019 Author: AaronThere website says bitcoin withdrawals with in 24 hours, but when you do a bitcoin withdraw they say it will take 72 hours. This is false advertising to me.
RIP off
Date: July 14, 2019 Author: James morganI deposited money and it was never credited to my account even though my bitcoin wallet claims it was confirmed and complete. The customer service send the same email everytime I ask about it. “24 to 48 hours for the help team to recover the funds” it’s been a week and still haven’t received them. If they wont even credit your account how can you expect them to payout the winnings. I would advise using a different casino site.
Ms
Date: August 24, 2019 Author: MelissaI feel something has happened in the last year I used to sing their praises and felt very secure depositing my money as I have won and cashed out. However lately I feel like I’ve noticed my balance not changing when I win or it does this weird calculation where it goes up and looks like I won really big but then adjusts and comes back down. It only does it sometimes and it’s usually relatively small amounts or the game will seem to be stuck in a winning pattern and it’ll just error and kick you out or the game would glitch suddenly and all of a sudden you’re losing no matter what you bet.
There are only 2 withdrawal methods available, not 3 as stated in your review. They are Bitcoin and check by courier. There is indeed a fee attached for the check ….$75.00. I absolutely love the casino just wanted to clarify some facts you had said in your review.
Thanks for bringing this to our attention. I reached out to customer service to clarify. They still offer 3 withdrawal options (Bitcoin, Bitcoin Cash, & check), but no longer do bank transfers. I’ve updated the review accordingly and added the information about the $75 check processing fee.
Mystery Deposit Bonuses
Date: September 20, 2019 Author: jackieepazCafecasino.lv SHAME! SHAME! I would rate cafecasino.lv a zero! I deposited into my casino account on Wednesday with the “mystery bonus” Attached to my deposit but they did not give me my bonus as promised in the bonus description. Immediately I got in contact with chat support apparently the bonus I was claiming had expired, I thought that was odd because according to cafecasino.lv website a new “mystery bonus” is guaranteed every Thursday and is redeemable an unlimited number of times each week. Today I went to see my rewards and bonuses and I was surprised not to see a new “mystery bonus” land in my Cafe Casino Perks as they promise on there website. Only advise I give to anyone who wants to play at cafecasino.lv is don’t get to comfortable at there casino because they will eventually rip you off!
Ms
Date: December 19, 2019 Author: ArlywayneIn the last 6 months I can rarely even win in practice play. The last few times I checked NO TURNAMENTS WERE AVALIBLE A YEAR AGO THEY HAD TURNAMENTS HOURLY
I WOULD LIKE TO KNOW WHAT THIER CURRANT PAYOUT PERCENTAGE IS. I JAVE DEPOSITED 200 TO 700 IN ONE NIGHT SEVERAL TIMES THIS YEAR. AND MOT WON 1 DOLLAR
THIS USE TO BEY FAVORITE CASINO
BUT I AL LOSING INTREST. THEY OFFER NO FREE SPINS OR MUCH OF ANYTHING. LOYALTY PROGRAM IS ALMOST IMPOSSIBLE TO MEET THIER REQUIREMENTS. SAD
run
Date: February 6, 2020 Author: Anonymouswaiting now 8 days for verification of id and withdraw…pathetic
I have won over 30k on Cafe Casino. I have also deposited probably 20k. I have noticed what is mentioned above as well.. I bet fast, pretty much as fast as it will allow me to while the game is in play… I am also hella good at calculations, so no worries with my brain keeping up with my winnings.. it does glitch your balance up and down at times, and DEFINITELY GLITCHES THE GAME WHEN YOU GET ON A HOT STREAK.. It has booted me out and made me restart more times than I can tell you. Every single time it does this, the same game is immediately ice cold… You will lose all that you bet… The ridiculous 60x playthrough is what really gets me though… There is no sense in ONLY OFFERING A 60X PLAYTHROUGH WITH THE ONLY BONUSES YOU HAVE TO OFFER… ITS NOT A VERY SMART BUSINESS PRACTICE.. MORE TIMES THAN I CAN COUNT I WILL BE UP 2 OR 3K AND RIGHT BEFORE THE REQUIREMENTS ARE MET, I WILL LOSE IT ALL RIGHT DOWN WITHIN 100 DOLLARS.. I HAVE EXTREMELY MIXED FEELINGS ON CAFE CASINO AS I HAVE YET TO GIVE ANOTHER CASINO AN HONEST LOOK.
Can’t deposit my winnings at my bank
Date: May 8, 2020 Author: Maria MNot feeling good about my jpmorgan bank not accepting my deposit, at the atm, or online deposit, going to try to deposit in the main bank lobby tomorrow morning
I hope I’m not embarrassed in public 😞
Anyone out ther experience the same thing??
I’ve only had one deposit rejected in all my years of playing online. Cafe sends checks in USD, but since the issuing bank is foreign (usually Canadian) sometimes a teller will flag it and send it to their Collections department. Sometimes these go through and sometimes the bank rejects it. If that happens just contact Cafe Casino support and they’ll have it reissued.