Players Accepted: Bitcoin Penguin does not make mention of any countries restricted from signing up and playing
Bitcoin Penguin burst onto the scene in 2014, right around the same time many other Bitcoin casinos were beginning to etch out a new niche in the online casino industry. Since its foundation, the site has done well to lead the pack due to the sheer quantity and variety of games their casino is able to offer players. The site itself is attractive and easy to use, not to mention well-organized.
As far as the sign up process is concerned, there really isn’t any to speak of. By supplying an email address, a screen name, and your preferred cryptocurrency denomination (BTC, ETH, LTC, BCH, DOG), you will have an account that is fully ready to use. There is also the opportunity for you to enter a bonus code should you choose to use one.
Even an intense search of the web did not yield much of anything in the way of complaints or concerns with regard to Bitcoin Penguin. Though they are not licensed by any government, the site has been known to be both prompt in their payment of withdrawals as well as helpful in terms of customer service as a whole. In our experience, they were quick to answer any and all questions in a way that was easy to understand and direct.
All things considered, there is not much more to say about Bitcoin Penguin’s reputation other than that it is top-notch. We wish they would have a phone support option, but for the time being their live chat representatives are both friendly and helpful, and when you combine that with the fact that the site has not been tied to any scams or scandals, you have a casino with a solid reputation.
Bitcoin Penguin hosts well over 200 games when all is said and done, so it goes without saying that there are a number of different software providers featured. Fortunately, all of the games are able to be played within your web browser and do not require you to download anything.
The mix of software providers is interesting and ranges from names you have probably heard of to companies you might not have known existed. BetSoft and Endorphina are two of the more popular names you will see, but they are accompanied by lesser-known providers such as Belatra and Booming Games. What we love about this is that it gives players the opportunity to play games from providers with which they are familiar as well as try out some new software companies that they might not have heard of before.
Bitcoin Penguin, in knowing that they do employ the services of many software providers, offers players the opportunity to sort games by the software company that created them. This makes it especially easy if you are a die-hard fan of a particular provider and would solely like to play their games.
Slot Providers: Belatra, Booming Games, BetSoft Gaming, Endorphina, BGaming
Number of Slots: 191
Coming from five different game providers, there are nearly 200 slot games offered by Bitcoin Penguin. You are able to sort the games by provider, in alphabetical order, or with those that are newest listed first. Something we did not necessarily love is the fact that you are not able to sort the slot games by their type, such as 5-reel, 3-reel, video, and 3D. With that being said, our research shows that a majority of their slots are 5 reel digital games with an indescribably diverse selection of themes and influences.
If you are looking for slot games with progressive jackpots, there is a section of the site devoted to exactly that. When you are scanning across the task bar of game categories, “Jackpot Games” is where you will find the slot games with different jackpot types. With that being said, this section is quite small and consists of only about 10 to 15 games in total.
Primary Table Games Offered: Roulette, Craps, Multihand Blackjack (and Multihand Blackjack Pro), Baccarat, Blackjack Surrender, Double Exposure, Hi-Lo Switch, Pontoon, Top Card Trumps, Super 7 Blackjack, Single Deck Blackjack, European Blackjack, Draw Hi-Lo, American Blackjack, 21 Burn Blackjack, Caribbean Poker, Casino Hold’em, Let It Ride, Oasis Poker, Texas Hold’em, Trey Poker, Triple Edge Poker, Three Card Rummy, Ride’m Poker, Red Dog, Pyramid Joker Poker, Pai Gow
Primary Table Games Not Offered: Casino War
In terms of the total number of table games offered, there are upwards of 30. When you take into consideration that there are multiple versions of certain games—typically when the same game is provided by two software companies—the sheer quantity of table games is tough to compete with. As is the case with slots, you are able to sort games by provider.
Something we did not necessarily love about the layout of the table games is that there is no singular “table games” category. Rather, the abovementioned games are broken down into different categories, such as “Poker Games” and “Card Games.” In fact, Roulette and Craps each have their own dedicated sections. Apart from the organization of the table games not being the most straightforward, there is little to complain about when it comes to quantity of games available and quality of the games as a whole.
Types of Blackjack Offered: 21 Burn Blackjack, American Blackjack, Blackjack Surrender, European Blackjack, Multihand Blackjack, Multihand Blackjack Pro, Single Deck Blackjack, Super 7 Blackjack
There is no shortage of blackjack options at Bitcoin Penguin, with more than five different varieties on offer. There are traditional American and European versions of the game, but also more unique varieties including Super 7 and Multihand Blackjack Pro. In terms of the wagering limits, these vary by game. Single Deck Blackjack, for example, allows you to wager 1-100 mBTC per hand. Blackjack Surrender by BGaming, for example, has a betting range that goes from .1-10 mBTC.
The above highlights what might be confusing about Bitcoin Penguin for those who may not be so familiar with cryptocurrencies. As far as the blackjack offering in and of itself, there isn’t much to complain about.
Types of Roulette Offered: American Roulette (2), European Roulette, French Roulette
The roulette games offered by Bitcoin Penguin are standard and include two versions of American Roulette and one version each of European and French, which are very similar. BGaming is the primary software provider for blackjack games at Bitcoin Penguin and this is, by no means, a bad thing. The graphics are sharp and clear, and the overall functionality of the games is as good as what you will find anywhere. The betting ranges you can expect to find can be as small as 3 mBTC to as high as 500 mBTC.
Video Poker Games Offered: Jacks or Better, Wild Texas, Tens or Better, Split Way Royal, Joker Poker, Jacks or Better, Five Draw Poker, Double Joker, Double Bonus, Deuces Wild, Deuces and Jokers, Bonus Poker, Bonus Deuces, All American
There are nearly 15 varieties of video poker at Bitcoin Penguin, and the game titles include tried and true classics like Jacks or Better as well as lesser-known games like Bonus Deuces. The graphics do their best to resemble the classic video game terminals you would find at most brick and mortar casinos. Once again, there is little to complain about when it comes to the video poker selection.
Apart from the two video poker games from BGaming (Jacks or Better, Wild Texas), the other games are all BetSoft. BetSoft’s video poker is great in that, though there are more than 10 different individual titles, they all take on the same appearance. The betting ranges from .01-.10 mBTC.
Specialty Games Offered: Heads and Tails, Minesweeper, Scratch Dice, Virtual Racebook 3D, Scratcherz
Bitcoin Penguin strays from the norm in terms of the specialty games offered because they do not offer keno, bingo, or Sudoku. Instead, they have games like Minesweeper and a virtual racebook of sorts. We have definitely seen better specialty game selections, but there are few with more unique game titles.
Live Dealer Games Offered: None
Though Bitcoin Penguin makes it seem as though they offer live games, the live games tab does not bring about any game selections.
Something we were really shocked by is that the mobile casino at Bitcoin Penguin is not too different than the desktop version. As far as the look and feel of the sites are concerned, the two are one in the same. The game selection is a bit smaller when playing on mobile devices, but this is hardly noticeable.
There is no mobile downloadable app for Bitcoin Penguin, instead the mobile casino can be accessed directly from the browser of any mobile device, including smartphones and tablets.
The primary sign up bonus, and one that is offered on the homepage of the casino, is a 100% matching bonus with up to .2 BTC (.5 ETH, .5 BCH, 2.5 LTC, 70,000 DOG) in free money available. The playthrough requirement is 45x, with slots contributing to the bonus 100% while all other games contribute only 5%. This means that, while there is a good bit of free money to be won, it is going to take an awful lot of slot play in order for any of that free money to become eligible for withdrawal.
There are a few other promotions, most of which change throughout the year. A consistent promotion you will see is a second deposit bonus that is none too dissimilar to the sign up bonus that was described above. Other promotions are largely aimed at slots players in that they award free spins on certain days of the week; usually Fridays and Mondays.
An interesting promotion we saw that is worth talking about is known as Monday Cashback Guarantee. If you happen to have bad luck on a Monday (during the promotion), you will receive a certain percentage of any deposit made back as a bonus. Of course, terms and conditions apply to this as well.
Customer Support Options: Live Chat, Contact Form
The quickest and easiest way to contact Bitcoin Penguin customer support is by way of live chat, which is available at all times of day and night. In our experience, the live chat support team employed by this casino are as good as they come. They were quick to answer our questions with succinct and useful info. All too often we find live chat customer support to be lacking, but not with Bitcoin Penguin.
The contact form is another way by which you can get in touch with customer support, but it can take a few business days before you might get a reply. This is why we recommend you always use the live chat if you would like to have any question or concern addressed quickly.
The different cryptocurrencies mentioned above (BTC, BCH, ETH, LTC, DOG) are the accepted methods of withdrawal and deposit, however once you make your preferred crypto selection, that will be your only avenue of depositing and withdrawing funds. When it comes to Bitcoin, there is no mention of any minimum or maximum deposit amount. When you attempt to make a deposit, you are given a QR code whereby you can immediately load funds into your player account. Bitcoin withdrawals, can range from as small as .001 BTC to 5 BTC at a time.
Being that the site is called “Bitcoin Penguin,” it should come as no surprise that the only accepted currencies are cryptocurrencies. There are no credit card or check deposits, and if you do not understand how to transact with cryptocurrencies, it is suggested you do a bit of research before attempting to make a deposit.