SoftSwiss Gaming is an Austrian IT company that delivers software solutions for online gaming and ecommerce. The company specializes in two specific products.
The first product is Merkeleon, which is an online auction platform that offers companies and individuals a distinct tool to begin their own online auction business and provides a variety of auction types to choose from.
And the second is SoftSwiss’ product line of online casino software solutions, which is essentially gaming software that can be utilized for creating an online casino or can be implemented into an already established online gaming website.
Founded in 2008, SoftSwiss was initially started with the intent to develop online auction software. Since launching, the company has grown into a successful IT business that specializes in projects within the online gaming industry. The company is now headquartered in Curacao and offers its services and solutions to clients and partners worldwide.
The development of their online casino software platform began in September 2012, and generated many challenges mainly due to the competition from the already established industry-leaders in iGaming solutions.
Fast-forward to present-day, SoftSwiss is now one of the world’s top companies in iGaming, specifically in the Bitcoin gaming software market.
SoftSwiss created a unique software platform that is one of the most advanced and best platforms on the market. Their software has several advantages including, quick startup capabilities and easy management and administrative functionality.
SoftSwiss’ online casino software is certified by iTechLabs, which is an Australian-based company and a well-respected certification body within the gaming industry.
In addition to developing revolutionary IT solutions, SoftSwiss offers three core services: online gaming licenses, customer service to players, and player retention.
If you are interested in staring an online casino business, SoftSwiss is poised to offer valuable insight and professional assistance to help you obtain your online gambling license. SoftSwiss possesses knowledge about how to obtain an online gaming license in several jurisdictions around the world and can advise on important topics such as, banking and other operational functions.
In the digital age, it is imperative for any business to have a responsive customer service team. This is especially true for any online casino, as the essence of their business is online. SoftSwiss can provide 24/7 customer service to any online casino in three languages: English, German, and Russian. Other languages can be discussed. Additionally, casinos can choose between live chat or email support and SoftSwiss will provide several key services to customers. These services include processing player inquiries, performing KYC checks on players who request withdrawals, disabling player accounts, and making payouts to players.
SoftSwiss can also employ a team of experts to specialize in player retention. They offer custom strategies, content and game management services, reputation management, anti-fraud and security checks, and various marketing services related to player retention, such as promo email campaigns.
Their comprehensive customer support service is available at any time, any day of the week for all online casinos running on a SoftSwiss solution.
White Label is an ideal software solution for anyone who is starting an online casino from scratch. White label has key advantages relative to competitors such as, shortening the time needed to go to market, providing savings on gambling licensing costs, enabling operators to concentrate on other endeavors such as business development, and offering ready-to-use payment processing options.
Businesses who purchase White Label are left to focus on day-to-day casino administration, marketing and player acquisition, player retention, and support. While SoftSwiss, the White Label provider, sets up the software platform and games, customizes the design of the website, organizes a legal and financial infrastructure, and provides IT maintenance.
SoftSwiss’ Turnkey Solution is very similar to the company’s White Label Solution, except for a few key differences. Businesses who opt for Turnkey are given support in obtaining their own online gaming licenses, whereas, with White Label they would operate under the SoftSwiss license. Therefore, it is a bit longer to get the website up and running. Additionally, with Turnkey you would need individual agreements with payment service providers, and with White Label you are provided with ready-to-use merchant accounts. All-in-all the platform is the very similiar, and it offers many of the same advantages as White Label.
SoftSwiss’ Bitcoin Casino Solution offers fast startup without any legal hassle. Bitcoin is a rapidly-growing segment of the online gaming industry, and SoftSwiss provides one of the better solutions out there for anyone looking to enter the market. Their solution offers over 800 games from 10+ providers, a ready-to-use Bitcoin payment solution that supports other cryptocurrencies, and industry-leading security and protection.
SoftSwiss works with over 20 different online gaming providers including Endorphina, BetSoft, NETENT, and iSoftBet. If you work with SoftSwiss you will have over 2000 games to choose from that are mobile-friendly and multi-lingual.
In addition to online casinos and games, SoftSwiss is also involved in online sportsbooks. They offer sportsbook software solutions in the form of Turnkey or White Label that can be integrated with most online casino platforms. Their sportsbook solution features risk management tools, detailed statistics and betting histories, and offers the ability for players to bet pre-match or live in-play.
SoftSwiss offers online poker solutions for games such as Texas Hold’em, Omaha, Chinese Poker, Stud, Rapid Poker, and Lowball. It also supports all different tournament types across web (HTML5 without browser downloads), desktop, and mobile.
Merkeleon is a ready-to-use solution for operating online marketplaces, auctions, or commercial exchanges. It is compatible for all types of auctions including reverse auctions, classic auctions, Dutch auctions, and penny auctions. The platform is easily customizable and scalable for any e-commerce operation. The Merkeleon Marketplace software is a trading platform that allows for an unlimited amount of users to auction off goods, or distribute goods at fixed prices. It supports various forms including contests, auctions, and requests for quotes and proposals.
Due to the popularity of Bitcoin, the online gaming industry has shifted towards accommodating payment options via cryptocurrencies, and many casinos are now solely operating using cryptocurrencies as opposed to traditional currencies and electronic money.
SoftSwiss has as emerged as one of the leaders in offering Bitcoin casino solutions that enable players to use Bitcoin as a sole method of payment or as an alternative method. Online casinos such as BitStarz, Bitcoin Penguin, Bet Chain, mBit Casino and Bitcoin24 Casino are powered by SoftSwiss’ Bitcoin Casino Solution.